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Have a Samsung ref freezer that has the touch screen and is…

Customer Question
Have a Samsung ref...

Have a Samsung ref freezer that has the touch screen and is reading 0 FF and is not running

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

2 to 3 yrs old

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Contractor's Assistant: Anything else we should know to help you best?

It never made any noise before it stopped working

Submitted: 11 months ago.Category: Appliance
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Answered in 2 minutes by:
8/5/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 11 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,692
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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Appliance Technician: Appliance Guru, Owner and Technician replied 11 months ago

That means the unit is in DEMO mode. You just have to press two buttons on the unit to take it out. Just press the top two left side buttons at the same time and HOLD for 3-5 secs and it should come back on. If not let me know.

All I ask is please select the ***5 STAR RATING*** using the link at the top of your page before leaving, that is the only way I am credited through the site, tips are appreciated.

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