How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15087
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
21107370
Type Your Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

My computer buttons don't work on my Maytag Neptune washing

Customer Question

My computer buttons don't work on my Maytag Neptune washing machine.
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: It's 2001 Model #5500BWW
JA: Do you plan on doing the work yourself?
Customer: Maybe
JA: Anything else we should know to help you best?
Customer: One day they worked and the next time they didn't.
Submitted: 2 months ago.
Category: Appliance
Expert:  Appliance Guru replied 2 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 2 months ago.

The touchpad often fails on that unit you can heat it up with a hairdryer and remove the back panel on the control console and try and reseat the ribbon from the touchpad onto the board. If that does not work replace the touchpad.

CLICK HERE PART

All I ask is please select the ***5 STAR RATING*** using the link at the top of your page before leaving, that is the only way I am credited through the site, tips are appreciated.