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My refrigerator is in off mode and I can't get it to turn…

Customer Question
My refrigerator is in...

My refrigerator is in off mode and I can't get it to turn on

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Samsung RS267 not sure how old

Contractor's Assistant: Do you plan on doing the work yourself?

I don't know.

Contractor's Assistant: Anything else we should know to help you best?

I tried reseting by pushing the energy saver and freezer button and this didn't work

Submitted: 11 months ago.Category: Appliance
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Answered in 2 minutes by:
8/5/2017
Appliance Technician: Webb-Guy, Handyman replied 11 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,291
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble Give me a few minutes to pull up some information and I will be right with you. Have you tried unplugging for 5 minutes to do a hard reset?

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Customer reply replied 11 months ago
I don't need help anymore. Thanks. I figured it out. Can I please get a refund?
Appliance Technician: Webb-Guy, Handyman replied 11 months ago

I will send this in to get refunded.

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Customer reply replied 11 months ago
Thank you!
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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