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Whirlpool front load washer modelwfw72hedwo will not respond…

Customer Question
Whirlpool front load washer...

Whirlpool front load washer modelwfw72hedwo will not respond to any controls

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Only light on is door locked and sounds like pump is running no response from start maybe 3 yrs

Contractor's Assistant: Do you plan on doing the work yourself?

Yup

Contractor's Assistant: Anything else we should know to help you best?

Was working fine until front panel was touched during cycle

Submitted: 1 year ago.Category: Appliance
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Answered in 12 minutes by:
8/5/2017
Appliance Technician: Webb-Guy, Handyman replied 1 year ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,448
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble Have you tried unplugging the unit for 5 minutes to do a hard reset?

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Appliance Technician: Webb-Guy, Handyman replied 1 year ago

so the problem you are having is that your main control board has went bad. Sadly its not a cheap part at all. Unless you replace this part it will not work. Its not a hard part to replace its just expensive.

https://www.repairclinic.com/PartDetail/Main-Control-Board/W11031829/4461630

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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