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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81992
Experience:  9+ years being an appliance technician with factory training.
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We bought a may tag bravos and it fills but won't spin.

Customer Question

we bought a may tag bravos and it fills but won't spin
JA: Just to clarify, what's the make and model of the appliance? And has it done this before?
Customer: mvwx655dw1 its brand new
JA: Do you plan on doing the work yourself?
Customer: yes I am on anisland and had to barge it out here
JA: Anything else we should know to help you best?
Customer: nope we just put enough laundry to covet the bottom of machine.
Submitted: 2 months ago.
Category: Appliance
Expert:  Tyler Z. replied 2 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 2 months ago.

If the unit is brand new, call warranty and they will come out and fix the unit at no charge. The only thing that you'll want to check is if the load is evenly distributed. Run a cycle without clothing inside to make sure it's not a loading issue that it can't balance (too many or too few clothing or bulky clothing can cause problems). If that all checks good, then you need to call warranty.

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Expert:  Tyler Z. replied 2 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?