Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Lets see how much you know. I have a 12 year old Kitchen Aid…

Customer Question
OK, lets see how...

OK, lets see how much you know . I have a 12 year old Kitchen Aid refrig side by side. The ice machine started yesterday where the receiver cup for the water nozzle froze up and the water then overflowed into the freezer. I removed the ice maker, washed out the receiver cup emptied the ice cube freeze tray and reinstalled. Later that night I found the water feed tube was froze all the way up to the back of the frig where the mounts screws are and the water line from the valve connect. Repeated the process of emptying again. Now the ice maker is still freezing in the inside supply tube and the amount of water you hear going to the tray is 1/4 of the fill needed. What do you think? Bob

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

Im not at home but the ice maker mounts to the left side of the freezer.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Thats pretty much it.

Submitted: 1 year ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
8/4/2017
Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,155
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago

Do you have a model number so I can better assist you? It should be located on a sticker near the ceiling of the refrigerator section and seen if you just open the refrigerator door.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,155 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
GE Prolfile pss26lsrd leaks water on the freezer side.
GE Prolfile pss26lsrd leaks water on the freezer side. Appears to be ice maker supply water. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a Sub Zero 561 that has been trouble-free -years.
I have a Sub Zero 561 that has been trouble-free for 20-years. The other day, someone left the freezer door ajar, and the next morning we found the ice drawer frozen to the top. A row of newly-formed … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Have a 5 year old Whirlpool side by side fridge with ice and
Have a 5 year old Whirlpool side by side fridge with ice and water in the door. My daughter called today and water was leaking from the inside of the freezer side. When I got there she had shut down t… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Automatic ice cube maker doesnt work. Where the water supply
Automatic ice cube maker doesn't work. Where the water supply line comes in the freezer compartment, the line is froze. Why is this a problem?… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
We have been gone 9 days. I inadvertently left the ice maker
We have been gone 9 days. I inadvertently left the ice maker on. We turned the house water supply off. Now, rhe ice maker will not fill with water. I filled the tray with water and it made ice cubes. … read more
Bob L Your  Appl Pal
Bob L Your Appl Pal
Owner
Vocational, Technical or Trade Scho
7,404 satisfied customers
I have a GE Profile Arctica side-by-side. The ice maker is
I have a GE Profile Arctica side-by-side. The ice maker is leaking water near the opening into the holding tray. The cubes tend to be not fully frozen and then they freeze together in the tray. The fr… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
just installed an icemaker on my ge frig/freezer, works good
just installed an icemaker on my ge frig/freezer, works good except water is freezing i the filler tube sometimes. how to fix?… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
My Amana has an ice cube freezing problem. Mod.# SCD23VL,Ser.#
My Amana has an ice cube freezing problem. Mod.# XXXXX# XXXXX Mfg.Prod. P1315303WL. Seems that water cannot get into the trays, so it freezes all over inside of freezer. Thanks for help. L. Exon… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,160 satisfied customers
The feeder tube keeps freezing up between the back wall of
The feeder tube keeps freezing up between the back wall of the freezer and the ice maker, then backs up and overflows into the freezer. The solenoid valve continuosly trys to feed new water to the ice… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
The icemaker in my GE profile refrigerator model Arctica is
The icemaker in my GE profile refrigerator model Arctica is not working. I am still able to get water out of the freezer door, so it does not seem to be a problem with the water line. Do you have any … read more
Bob L Your  Appl Pal
Bob L Your Appl Pal
Owner
Vocational, Technical or Trade Scho
7,404 satisfied customers
i have a GD5NVAXSSOE Frig. (Ser. no. sw0844912). Ice maker
i have a GD5NVAXSSOE Frig. (Ser. no. sw0844912). Ice maker will not make ice;however if water is poured into tray ice will be made, and dumped. Checked water pressure, Changed smart valve but water is… read more
Dave
Dave
Master\u0027s Degree
297 satisfied customers
kenmore refrig ice maker problem - the ice tray is not filling
kenmore refrig ice maker problem - the ice tray is not filling up, the water in going into the ice bin and the rest of the freeze. The food in the fridge has not defrosted. I defrosted the ice bin and… read more
Appliance Man
Appliance Man
Appliance Tech
9,891 satisfied customers
refrig stopped making ice. water still working. what should
refrig stopped making ice. water still working. what should i do? refrig little over a yr old… read more
Bob L Your  Appl Pal
Bob L Your Appl Pal
Owner
Vocational, Technical or Trade Scho
7,404 satisfied customers
Whirlpool Ice Maker Problem - Model ED25PEXHB00 Water is
Whirlpool Ice Maker Problem - Model ED25PEXHB00 Water is not completely flowing into ice mold to make ice, instead it is leaking into the bottom of the ice bin and out the shoote, and the water that d… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a Kenmore side by side refrig. Mod(NNN) NNN-NNNN. The
I have a Kenmore side by side refrig. Mod(NNN) NNN-NNNN. The ice make has started to overflow and freeze up the spout to the dispenser. I emptyed the container and it had ice in the bottom that was no… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
2 Year Old GE Adora Model# XXXXX side by side refrigerator...will
2 Year Old GE Adora Model# XXXXX side by side refrigerator...will not make ice. Replaced water filter and the water valve assembly. Water lines are clear, ice maker power on, still no ice... Any help … read more
Bob Schauer
Bob Schauer
Retired
Vocational, Technical or Trade Scho
266 satisfied customers
I have a side by side kitchenaid fridge that makes some ice
I have a side by side kitchenaid fridge that makes some ice cubes but also builds big chunks of ice under the ice making machine like if there was a leak i have to take the holding contaner out every … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have GE profile fridge about 4 years old. The power went
I have GE profile fridge about 4 years old. The power went out a week ago and since then Im having trouble with the ice maker. I noticed today that the tube that feeds the cube tray was frozen so I th… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x