How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have a French door Samsung refrigerator with ice maker but

Customer Question

I have a French door Samsung refrigerator with ice maker but not water dispenser. I get water into and under the crispers, but cannot for the life of me see where it's coming from. The fridge and freezer work fine. As does the ice maker, but I turn off the tap to the ice maker after it's full as it helps a bit, but does not stop the water leak. Any ideas?
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: it's 4 years old and I don't have the model number with me as I'm at my office and just was thinking about this now.
JA: Do you plan on doing the work yourself?
Customer: It depends on where you think the water would be coming from.
JA: Anything else we should know to help you best?
Customer: It's in an RV, and used year round.
Submitted: 2 months ago.
Category: Appliance
Expert:  Webb-Guy replied 2 months ago.

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. I notice your question has been sitting for a while are you still needing help with this matter?