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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Model NN-SA651S displays H97 when turned on. I used a gas

Customer Question

model NN-SA651S displays H97 when turned on. I used a gas powered generator and long extension cord yesterday when power was out at house. the microwave ran but did not heat. now it is the next morning and we get H97 when trying today
JA: What are you having trouble accessing or opening?
Customer: a microwave
JA: How long have you had your H97?
Customer: since yesterdays power outage ( I tried a generator
JA: What have you tried so far?
Customer: nothing except plugging it in and pushing control buttons
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I am handy with tools
Submitted: 2 months ago.
Category: Appliance
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Expert:  Appliance Guru replied 2 months ago.

One moment while I get some information for you!