Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

Our G E dishwasher has a grinding sound coming from inside…

Customer Question
Our G E dishwasher...

Our G E dishwasher has a grinding sound coming from inside bottom of dishwasher. A few weeks ago I removed the triangle shaped screen and other attachments and found a piece of broken glass which I removed. I wonder if there are more smaller pieces that escaped through small holes underneath screen assembly? Please let me know how I can fix this

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

Hold on for a quick minute while I go get info

Contractor's Assistant: Do you plan on doing the work yourself?

Maybe - it will depend on your guidance I do not have manual and there is virtualy nothing written on DW itself other than GE

Contractor's Assistant: Anything else we should know to help you best?

It is 4 years old, it is installed under the counter and it has a black band across top of door with white GE letters to left and the controls over on the right have blue lights that shine

Submitted: 6 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 10 minutes by:
8/3/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 11,612
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

open the dishwasher door the model /serial tag should be on the tank face frame.

Ask Your Own Appliance Question
Customer reply replied 6 months ago
ok stand by please
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

no problem!

Ask Your Own Appliance Question
Customer reply replied 6 months ago
model number is *****
G E
Customer reply replied 6 months ago
did u receive?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

could the number actually be GDWF160V00SS?

Ask Your Own Appliance Question
Customer reply replied 6 months ago
no it is a 4 not a 1
Customer reply replied 6 months ago
i gave u correct number BUT i was not sure if the zeros were "O's"
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

Ge is not showing any GDWF460 models only GDWF160 models.

Ask Your Own Appliance Question
Customer reply replied 6 months ago
not sure what to do - the number is *****
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

is this a photo of your model ?

http://www.searspartsdirect.com/model-number/GDWF160V00SS/0432/0130000.html?searchType=modelSearch&q=GDWF460V00SS&searchTerm=GDWF460V00SS

Ask Your Own Appliance Question
Customer reply replied 6 months ago
i could email u a photo
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

sure just use the attachment icon to send me a photo.

And I have tried Ge and three other parts dealers and when I put in the number of GDWF46OVOOSS they transfer it to the number of GDWF160V00S

So lets see if you may have some debris on the tag where the 1 look like a 4

Ask Your Own Appliance Question
Customer reply replied 6 months ago
stand by for photo
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

Ok!

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

Ok I see why the U.S GE data base does not show it as a good model number your unit was manufactured in China not the U.S.

I will opt out in hopes some one else can better assist you .

Ask Your Own Appliance Question
Customer reply replied 6 months ago
i just noticed that u asked me if that link was a photo of my DW and no it is not. do u want a photo of front of my DW?
Customer reply replied 6 months ago
ok if u opt out does that mean i get my money back?
Customer reply replied 6 months ago
oh never mind it looks like another tech is coming on line - ok
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 17,990
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

Did you still need help?

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

Yes since you are in Canada the lookups are slightly different. Open the door and in the back bottom do you see a grate with 2 screws holding it down, go to this link part #4

CLICK HERE

Ask Your Own Appliance Question
Customer reply replied 6 months ago
i still need help
Customer reply replied 6 months ago
i will look for grate that u describe
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

Let me know if you find it or take a pic of the inside bottom of your unit so I can see.

Ask Your Own Appliance Question
Customer reply replied 6 months ago
listen, the link shows a different grate than mine but - i still have a grate so, what were u going to say next? [please re read my first submission up above where i mention that i took out a screen assembly and removed a piece of glass - this is the same thing as your grate - please advisde as to what to do beyond the grate?
Customer reply replied 6 months ago
i think some smaller pieces of glass might [might] have found their way into the smaller holes in bottom of grate where my fingers cant reach into
Customer reply replied 6 months ago
ok i will take photo of inside of DW and take a separate photo of area that sits under the screen assembly [u refer to it as a grate]
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

Does it grind only when washing or just pumping out?

Ask Your Own Appliance Question
Customer reply replied 6 months ago
im not sure - it grinds when the motor is running and humming
Customer reply replied 6 months ago
are the photos helpful?
Customer reply replied 6 months ago
r u still there
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

Yes I am still here, I had stepped away if it is grinding then can you take the bottom kick panel off and check for any leaking by the motor? I think you may have a leak on the seal and the front bearing on the motor is bad.

Ask Your Own Appliance Question
Customer reply replied 6 months ago
ok i just removed the bottom panel, looked inside with a flashlight and there are no leaks, and everything appears to be intact.
Customer reply replied 6 months ago
what about possibility that small pieces of broken glass might be grinding around near some kind of moving gear?
Customer reply replied 6 months ago
i mentioned at very first note above that all this started around the time i took a quater size piece of glass out of a little drum in the centre of that bottom screen assembly --- i wonder if some smaller pieces escaped into the holes below screen assembly and got into a place they should not be
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

Yes you could have some pieces of glass in the pump by the impeller can you remove the pump and check that?

Ask Your Own Appliance Question
Customer reply replied 6 months ago
where's the pump? where's the impeller?
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

On the bottom by the motor, you need to remove the pump off the sump housing and check the impeller on that motor. You should pull the unit out of the cabinet to do this.

Ask Your Own Appliance Question
Customer reply replied 6 months ago
ok - over my head - i will call service people to come over and fix it. thanks and goodnight.
Appliance Technician: Appliance Guru, Owner and Technician replied 6 months ago

No problem!

All I ask is please select the ***5 STAR RATING*** using the link at the top of your page before leaving, that is the only way I am credited through the site, tips are appreciated.

Ask Your Own Appliance Question
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 17,990
17,990 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My Bosch dishwasher model SHU66C0UC year 2005 does not have
My Bosch dishwasher model SHU66C0UC year 2005 does not have enough water pressure to make both top and bottom spray arms spin. Drain pump works fine.… read more
Appliance Guru
Appliance Guru
Owner and Technician
17,990 satisfied customers
I have no heat on a Kenmore Elite he4 electric dryer
I have no heat on a Kenmore Elite he4 electric dryer model#110.95962401 … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
I have a Bravos X washing machine the had some coins stuck
I have a Bravos X washing machine the had some coins stuck between the drum and the agitator. Now that setting will no longer agitate while washing. A different setting will agitate the clothes. Hoe do I reset the controls to erase the codes and correct the problem. … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
The diverter motor swhyaft passes through a "grommet", (seal
the diverter motor swhyaft passes through a "grommet", (seal ), in the sump housing. The grommet is not available unless you buy the complete sump. … read more
Melissa Martin
Melissa Martin
Apprenticeship
49 satisfied customers
My maytag MFI2569VEB3 pisplay panel wont light up after
My maytag MFI2569VEB3 pisplay panel wont light up after power outage the light in the fridg is on so we know we have power and if i touch any button on panel the panel lights up untill i let go?… read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
My microwave oven has no light when opened.then when I'm
My microwave oven has no light when opened.then when I'm pressing to cook it says door . Not working … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
My kitchen aid oven warming drawer is stuck with a pan
My kitchen aid oven warming drawer is stuck with a pan stored in it..the drawer won't open. … read more
Master Tech
Master Tech
Whirlpool Master Technician
11,612 satisfied customers
I just paid for some advise on my Bosch dishwasher. it has
I just paid for some advise on my Bosch dishwasher. it has an e15 error code. I was asking what to do with the dishwasher until a repair person arrives as it has a motor that runs, shuts off only to s… read more
applianceguy
applianceguy
Appliance tech
High School or GED
1,911 satisfied customers
5 year old FGUS2632LP2. Panel will not hold the freezer and
panel will not hold the freezer and fridge temps. Shows 5Y and CF. … read more
travis webb
travis webb
tech.
2,521 satisfied customers
Gentlemen, I have a Kenmore Elite/Smart wash. Quiet Pak 9 -
Gentlemen, I have a Kenmore Elite/Smart wash. Quiet Pak 9 - HE 4T … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I have a maytag bravos washer replaced the inner tub
Hi I have a maytag bravos washer replaced the inner tub reconnected everything and all the washer does is run the drain pump dry. Any ideas? … read more
Master Tech
Master Tech
Whirlpool Master Technician
11,612 satisfied customers
I have an gremlin like issue with Amana frig. model #
I have an gremlin like issue with Amana frig. model # AFI2538aeb … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Mineed AN AUTOMATIC LIGHT FOR MY ADMIRAL. JHAVE AN ADMIRAL
JHAVE AN ADMIRAL A15.5 UPRIGHT FREEZER AN THE LIGHT HAS BURNED OUT THE MODEL NUMER IS f1638 ON THE FEEZER. DO YOU HAVE THAT PART/? … read more
Master Tech
Master Tech
Whirlpool Master Technician
11,612 satisfied customers
I went to buy a new water filter for my Frigidaire. The
Second opinion] I went to buy a new water filter for my Frigidaire. The model I have for the replacement cartridge is WF3CB. The store clerk pointed out UltraWF and said it is exactly the same. Is tha… read more
Master Tech
Master Tech
Whirlpool Master Technician
11,612 satisfied customers
Can you assist me in get a faint code please. Just today.
Can you assist me in get a faint code please JA: I'll do all I can to help. How long have you been dealing with this? Customer: Just today JA: Do you plan on doing the work yourself? Customer: I'm in … read more
Master Tech
Master Tech
Whirlpool Master Technician
11,612 satisfied customers
Have a bosch dishwasher and it seems the power is off to it
Thanks. Have a bosch dishwasher and it seems the power is off to it or it has shut down. Checked the breaker and that is fine. There is water in the pan so it looks like it did not drain properly the … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
My ice maker sends water into the freezer. side by side
my ice maker sends water into the freezer. side by side model ED5YHGX … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Kenmore HE2 washer does not dump fabric softener. HE2+ model
Kenmore HE2 washer does not dump fabric softener JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model? Customer: HE2+ model #***********- ten years? JA: Do you … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x