Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a 2 year-old Kitchenaid dual fuel range. I'd like to…

Customer Question
I have a 2...

I have a 2 year-old Kitchenaid dual fuel range. I'd like to be able to light the burners in a power outage. How can I do that? Must the safety solenoid be disabled?

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

2 years old, can't locate the model number... double electric ovens, 5 burner gas cooktop.

Contractor's Assistant: Do you plan on doing the work yourself?

I live on an island, so that would be easier

Submitted: 11 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 10 minutes by:
8/3/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,171
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

Ask Your Own Appliance Question
Customer reply replied 11 months ago
No help... there's only one dual fuel and it's 2 years old, sufficient info for an snswer
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

I see the your have no idea as to how any manufactures information is looked up on the manufactures sire.

ALL information is looked up via the model number.

If you can not provide that I can not assist you!!

Hope you have a good day!

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

I see you have NOT replied back to me .
Do you still need assistance on your question?

Ask Your Own Appliance Question
Customer reply replied 11 months ago
After much hunting around I found: Model #KFDD500ESS00, serial # D51814402. I unfortunately expect that your answer will be that it's a safety solenoid that can't be disconnected or routed around which of course makes the unit useless in a power outage, one of the primary reasons I got a range with a gas cooktop. I guess the good news is that in an outage I'll starve instead of blowing myself up. Thanks Kitchenaid for protecting me from myself!!
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

Thank you!
Give me a minute or two to pull up information on this model

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

Yes you are correct the way this unit is designed if you were to loose electricity the gas cook top burners will not work.

Due to the electrically held open cook top gas valve assembly.

And it is just not Kitchen-aid other manufactures have this safety also .

But I do agree with you in renders the oven useless during an electrical failure.

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

Now I would not say it could not be done away with .but it will take some mechanical skills to bypass the valve !

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,171
13,171 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
GE dual-fuel double oven range. Does the bottom oven have a
GE dual-fuel double oven range. Does the bottom oven have a gas bottom burner and a top electric element? May have range without a bottom gas burner as bottom bake function operates at the touch pad c… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I am shopping for cooking ranges for our new house being
I am shopping for cooking ranges for our new house being built. We are going to have a propane tank buried at our new house ( a huge one) as we are on 5 acres. Do natural gas ranges you can buy work w… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
Kitchenaid Dual Fuel Range Model KDRS505XSS04 All 5 top
Kitchenaid Dual Fuel Range Model KDRS505XSS04 All 5 top burners locked out. Sparker spark, but no gas flow. Electric ovens work fine. No power interruption that we know of. How do we unlock top burner… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I have a kitchenaid 30 inch slide-in range, approximately 12
I have a kitchenaid 30 inch slide-in range, approximately 12 years old. 2 problems now - first, igniter for cooktop burners no longer works. Second, bad smell from the oven whenever we use it. Can the… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,785 satisfied customers
I am in the market for a 30" slide in gas range, single oven,
I am in the market for a 30" slide in gas range, single oven, warming draw and dual duel are options but not necessary. Price under $ 3,000 - easy cleaning of cooktop surface is a must. Any suggestion… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a Kitchenaid dual fuel double oven range. When the power
I have a Kitchenaid dual fuel double oven range. When the power goes off, I am unable to light the "eye" with a match. The gas flow appears to be automatically cut off when the electricity goes out. D… read more
Master Tech
Master Tech
Whirlpool Master Technician
13,171 satisfied customers
I have a 48" dual fuel epicure range installed in 2004. Have
I have a 48" dual fuel epicure range installed in 2004. Have a gas leak. It's LP gas. Are their any common causes of this issue? the line to the regulator is intact and all fittings are tight. The pro… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
kenmore gas stove..did the self clean,now burners wont light.I
kenmore gas stove..did the self clean,now burners wont light.I have unlocked the top.oven is working fine????… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I am considering buying a GE Profile Gas range. Maybe dual-fuel.
I am considering buying a GE Profile Gas range. Maybe dual-fuel. Will the burners light if there's a power outage? If not on their own, can I use a match? (If I get an all Gas range will the oven work… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a GECGS980SEMSS gas range that is three years old.
I have a GECGS980SEMSS gas range that is three years old. Worked fine yesterday but today both ovens and broiler will not heat/light. Gas burners on top work fine and when setting the convection heat … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Building a new house...any opinions on the function, benefits,
Building a new house...any opinions on the function, benefits, drawbacks and repair issues going with a dual-fuel natural gas range/electric oven range compared with a gas range top and separate elect… read more
servicegeek
servicegeek
service technician
High School or GED
720 satisfied customers
I am about to replace my old range with a smooth top/convection
I am about to replace my old range with a smooth top/convection oven range, preferably. In your experience, what are the most reliable brands to consider? Are there fewer problems if the burners are m… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
This question is regarding the Electrolux Icon double ovens
This question is regarding the Electrolux Icon double ovens and the 36" gas cooktops as well as the 36" range, in both gas and dual fuel. What is the repair track record for these appliances and are t… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
is there an advantage to having a dual-fuel range vs a gas
is there an advantage to having a dual-fuel range vs a gas range at altitude? I am having a home built at 8300 ft. Also, i heard that for every 1000 feet above 2000 feet you lose 4 percent of efficien… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
i have a dacor dual range that will not work after selfcleaning
i have a dacor dual range that will not work after selfcleaning - my trouble shooting book says reset circuit breaker - where is it located on my range?… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a thermador professional modal dual fuel range model
I have a thermador professional modal dual fuel range model number PRSE36 that has developed a problem over the years with the electric igniters for the six burners. Then the unit started sparking to … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My gas range burners went out and will not relight. It is
My gas range burners went out and will not relight. It is a Crosley with electronic ignition. The ignitors still spark but there is no fuel coming out of the burner. What kind of safety mechanism is t… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
GBD307pd - How to unlock the lower door. I have a F7 E5 error
GBD307pd - How to unlock the lower door. I have a F7 E5 error code. Its a catch 22, can't pull the oven out with the lower door on because you can't get to the screws to remove the oven. Do you have a… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x