How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I need my past answer on my refigerator

Customer Question

i need my past answer on my refigerator
Submitted: 2 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 2 months ago.

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

I show no other open question under your user ID .

what was your question on this refrigerator?

Expert:  Whrlp Master Tech replied 2 months ago.

I see you have NOT replied back to me .
Do you still need assistance on your question?

Customer: replied 2 months ago.
Sorry for the delay i had issues with my internet??? The rfig is by wirlpool W10179980A if this is the model # ? My issue is i am seeing ice crystals at the dorr thati receive Ice and water at?? Is this something i can fix
Customer: replied 2 months ago.
No thanks i paid 31.00 for your answer??
Expert:  Whrlp Master Tech replied 2 months ago.

no the number of W10179980A is just a sticker part number

open the fresh food section the model /serial tag is on the interior wall near the top.

I did not send you the phone call prompt that is done via the web site NOT I !

Customer: replied 2 months ago.
Thans for your help i will find another way to fix the fig???
Expert:  Whrlp Master Tech replied 2 months ago.

are you not able to open the fresh food section door to get the number?