Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have an older Miele incduction cooktop (rather my mom has…

Customer Question
I have an older...

I have an older Miele incduction cooktop (rather my mom has and I am there now). I was cooking, and suddenly the unit stops working, it says 31 in the main window and either E or F by each burner control surface it will not turn on or off

Contractor's Assistant: Can you guesstimate how old your Miele is? And just to clarify, what's the exact model?

I will guess it is about 10 years old, I don't know the model number it has 4 burners, two with two size zones, the top right is rectangular it has touch controls and no knobs it was sold in Sweden

Contractor's Assistant: Do you plan on doing the work yourself?

It depends of what work needs to be done... It just stopped working, and it is 10pm here

Contractor's Assistant: Anything else we should know to help you best?

If it is a reset type deal, yes

Submitted: 11 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 day by:
8/5/2017
Appliance Technician: Martyn Lloyd, Home Appliance Technician replied 11 months ago
Martyn Lloyd
Martyn Lloyd, Home Appliance Technician
Category: Appliance
Satisfied Customers: 140
Experience: Owner/Partner at Bargain Box
Verified

ISOLATE from Power before anything else

It is loose or corroded wire/s

This error is common on these hobs and it is always a power supply issue.
You will need to check the incoming supply cable is terminated correctly at the hob, at any cut off switch, and at the fuse box.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Martyn Lloyd Your Own Question
Martyn Lloyd
Martyn Lloyd
Martyn Lloyd, Home Appliance Technician
Category: Appliance
Satisfied Customers: 140
140 Satisfied Customers
Experience: Owner/Partner at Bargain Box

Martyn Lloyd is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
2010 Frigidaire stove / cooktop: for one burner, the HE
2010 Frigidaire stove / cooktop: for one burner, the HE light & fan stay on even when the cooktop is cool... … read more
Master Tech
Master Tech
Vocational, Technical or Trade Scho
13,225 satisfied customers
I have a frigidaire plef398ccd stove and the front right
I have a frigidaire plef398ccd stove and the front right burner stays on. I would like to disconnect so we can cook and then repair when part arrives… read more
Joel Swenson
Joel Swenson
High School or GED
4,033 satisfied customers
miele km5773 induction cooktop. power outage lasting approximately
miele km5773 induction cooktop. power outage lasting approximately 15 minutes. ever since the cooktop will not work. the error codes consist of an F in the two left burner displays and an E in the two… read more
Appliance Guru
Appliance Guru
18,166 satisfied customers
I had two appliance questions and one was answered satisfactorily,
I had two appliance questions and one was answered satisfactorily, but not the second question. The expert helping me said that this was not his/her area of expertise, and I needed to re-submit my sec… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
I have a Whirlpool glasstop electric cooktop model rcc 3024rb02.
I have a Whirlpool glasstop electric cooktop model rcc 3024rb02. The stems for the burner controls have receided below the cooktop surface, the knobs will no longer press down to turn on the burners b… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
We have moved to another house which is 8 years old and has
We have moved to another house which is 8 years old and has for cooking a F & P Ceran Schott induction cooktop.Once we start cooking on the individual hobs they come up to boil temperature (eg say coo… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a kupperbusch induction hob cook top model ekiw957.0
I have a kupperbusch induction hob cook top model ekiw957.0 F and recieving an E5 error flashing on all cooking zones..Can someone tell me how to get cooking zones working???… read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
My cooktop range has a bridge burner, and I have two questions
My cooktop range has a bridge burner, and I have two questions not answered in the manual. 1) Can each burner be used separately (2 pots) when knob is turned to ridge setting ? 2) Do I need to always … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Only one radiant surface unit on my GE cooktop heats up and
Only one radiant surface unit on my GE cooktop heats up and that one only partially heats. The rest don't come on at all. We just used it last night. What needs to be replaced?… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
I just bought a bank repo home it has a kenmore ultra bake
I just bought a bank repo home it has a kenmore ultra bake gas stove, which the stove top range is on CHILD LOCK How do I unlock this?… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
HOW DO I REPLACE THE KNOB AND THE SPRING INSIDE THE COOKTOP,I
HOW DO I REPLACE THE KNOB AND THE SPRING INSIDE THE COOKTOP,I HAVE THE JP350 COOKTOP. tHANKS… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a GE Profile radiant cooktop purchased in Oct., 2001.
I have a GE Profile radiant cooktop purchased in Oct., 2001. Model No.: JP350BC-BB. The largest burner (located closest to the user, right side of cooktop) at first would not change from smaller sized… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
Hello, I am in front of my G E gas cooktop model # jgp933sej1ss.
Hello, I am in front of my G E gas cooktop model # XXXXX During a wipedown, it suddenly began firing its igniters. I have shut off the gas. All 4 controls are in the COMPLETE off position. But, whenev… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have two problems; 1) Igniter wire at knob location routed
I have two problems; 1) Igniter wire at knob location routed across switch, shorting out. Can I replace just the one run of wire? 2) Should all four burners spark when only one knob in spark position?… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
Hi, I have a Maytag hot surface stove for few years, it
Hi, I have a Maytag hot surface stove for few years, it looks new and works great. Yesterday, the roofer (new roof installation) used power tool and the stove do not work anymore even we tried to rese… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
My Hardwick cooktop suddenly began to click click the auto
My Hardwick cooktop suddenly began to click click the auto ignition (piezeoelctric sparker) and the clicking won't stop no matter what burners are turned off or on. The only way to stop the ignitor fr… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I purchased a Maytag 36 Gas Cooktop model # XXXXX from
I purchased a Maytag 36" Gas Cooktop model # XXXXX from Home Depot. I've misplaced the installation instructions. The flame adjustment instructions was on that pamphlet. Is it possible to get another … read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
I have a Whirlpool electric range and the four burner cooktop
I have a Whirlpool electric range and the four burner cooktop suddenly stopped working. The oven and the clock are still funcioning. It is the RS..PXG series. I'm not sure if it is the 610,675 or the … read more
master appliance tech
master appliance tech
Owner / Operator
Vocational, Technical or Trade School
1,792 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x