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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15110
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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The fabric softener on my washer does not dispense the

Customer Question

The fabric softener on my washer does not dispense the softener..
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: GE = GTW680BSJ3WS
JA: Do you plan on doing the work yourself?
Customer: if not too complicated.
JA: Anything else we should know to help you best?
Customer: no
Submitted: 2 months ago.
Category: Appliance
Expert:  Appliance Guru replied 2 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 2 months ago.

When that happens the valve will need to be changed the valve is a log style valve with separate solenoids for fill, soap flush, fabric softener etc.. likely the solenoid valve is bad. Here is a link to a new valve for you.

CLICK HERE

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