Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My microwave is dead. it doesnt turn on, It's a microwave.

Customer Question
My microwave is dead...

My microwave is dead. it doesnt turn on

Contractor's Assistant: What's the make and model of your tv, and has turning it on been a problem in the past?

It's a microwave. Panasonic NN-H644WF.

Contractor's Assistant: How long has this been going on? What troubleshooting have you tried?

Tried replugging it into a known working outlet. been away for a couple of weeks.

Submitted: 11 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 hour by:
8/3/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,182
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Do you have a Volt-Ohm meter and know how to use it? to be able to do any component or voltage testing

Ask Your Own Appliance Question
Customer reply replied 11 months ago
nope....don't have....is there a reset switch or some sort....or a fuse?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

no reset ,but you should have a inline fuse on the wire harness to the electronic control board.

and that is what I suspect is bad ,that will kill voltage to the control board.

It is a 15 amp small cartridge fuse that you can get at any hardware store.

Ask Your Own Appliance Question
Customer reply replied 11 months ago
How do I access it? Do I have to unscrew the back? And, the instructions talk about the risk of the voltage in the capacitor.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

here is a link to you so you can see whay it looks like.

https://www.repairclinic.com/PartDetail/Line-Fuse/W10138793/1450877?mr=0?rcaid=1000070

It has a small diameter no bigger the a straw .

You have to remove the wrap around cover off and it is on the line from the cord connection to the control board.

No issue with the capacitor the fuse is part of the line voltage not the high voltage system .

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time
This is NOT a free website!

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,182
13,182 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
We have a Panasonic microwave oven model NN-SD297. We were
we have a Panasonic microwave oven model NN-SD297. We were away from home for several days and when we came back, the microwave display was showing " Demo Mode, Press any Key." I've tied that and it d… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Where is the fuse on the Panasonic Microwave Oven Models
Where is the fuse on the Panasonic Microwave Oven Models NN-S562 NN-S592 … read more
kingcobra80
kingcobra80
Fitness Repair Expert
High School or GED
794 satisfied customers
My Panasonic Inverter Microwave Model NN-SE-9925 suddenly
My Panasonic Inverter Microwave Model NN-SE-9925 suddenly blacked out - stopped receiving power … read more
Ray
Ray
Appliance Repair Technician
High School or GED
414 satisfied customers
Our Panasonic microwave Model NN-295SFR has completely died:
Our Panasonic microwave Model NN-295SFR has completely died: no heat, no light, no sound. There is power when I plug a light into the wall outlet. … read more
Ray
Ray
Appliance Repair Technician
High School or GED
414 satisfied customers
I purchased a Panasonic microwave for my home less then six
I purchased a Panasonic microwave for my home less then six months ago. I bought it through Amazon. When I went to put it on this morning it wouldn't work. I checked the outlet, I moved to another out… read more
Daniel
Daniel
senior service enginner
High School or GED
2,471 satisfied customers
I have a Panasonic microwave model NN--H965BFX which will
I have a Panasonic microwave model NN--H965BFX which will not turn on consistently. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Panasonic microwavve, NN-SN7445. This morning it
I have a Panasonic microwavve, NN-SN7445. This morning it was off and wouldn't turn on. Tried plugging it in on a different outlet. Still nothing. … read more
Joel Swenson
Joel Swenson
High School or GED
3,956 satisfied customers
I have Panasonic Microwave Model# NN-T945SFX and it just
I have Panasonic Microwave Model# ***** and it just shut down completely like a circuit was blown; however, a minute later it lit up with the digital screen saying check the owner's manual before use.… read more
Joel Swenson
Joel Swenson
High School or GED
3,956 satisfied customers
I received a panasonic inverter microwave for fathers'' day.
I received a panasonic inverter microwave for fathers'' day. It cannot be turned on. I suspect the problem is in the door. can it be fixed … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My Panasonic microwave is not working, checked for electric
My Panasonic microwave is not working, checked for electric current and it is ok. It is about four years old. Mrs. Kirby … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I have a Microwave Oven Model NN S668 / NN-S568 Outside of
I have a Microwave Oven Model NN S668 / NN-S568 Outside of Panasonic Operating Instructions Manual there is handwritten "1998" I purhased oven at Garage Sale. It looks in good condition. My Sr.Apt Bld… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
Hi peter i have a panasonic nn-p295 over the range micrawave
Hi peter i have a panasonic nn-p295 over the range micrawave and put a replacement bulb that was 35 watt and rated 30watts and smelled like it burnt something ,now the microwave doesnt work,do burn th… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Panasonic NN-SD797S inverter microwave, about 18 months
I have a Panasonic NN-SD797S inverter microwave, about 18 months old. This evening it started turning itself off as soon as we place some food inside. If it is empty, I can set the time to say 1 min, … read more
Master Tech
Master Tech
Whirlpool Master Technician
13,182 satisfied customers
Hi! My Panasonic NN-T695SFX shows error H98 even after I replug.
Hi! My Panasonic NN-T695SFX shows error H98 even after I replug. It only rund for a minute and same error shows again.… read more
The Appliance Guy
The Appliance Guy
High School or GED
11 satisfied customers
Panasonic model NN-SD277W. Change two lights under the microwave
Panasonic model NN-SD277W. Change two lights under the microwave because one of the two old one was dead. Now, lights stays always on because the touchpad don't work anymore to turn them off. All othe… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I am considering purchasing a Panasonic microwave, NN SD967S,
I am considering purchasing a Panasonic microwave, NN SD967S, and have been reading the reviews. Error code H98 seems to be a common theme. My current microwave, a Sears Kenmore Auto Recipe is at leas… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have a panasonic microwave inverter model #NN-T793S. No power
I have a panasonic microwave inverter model #NN-T793S. No power to the unit is coming through. I have tested the electrical outlet and it works. No problems with our breakers or fuses as well. What el… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
Hi, we have a Panasonic microwave model NN-H264. Occasionally
Hi, we have a Panasonic microwave model NN-H264. Occasionally when we turn it on, it makes a crackling sound in the top part of the microwave, and once it shut itself off. When the Panasonic technicia… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x