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I believe i need a new optic sensor. i went through the

Customer Question
I believe i need...

I believe i need a new optic sensor. i went through the optics diagnostic and it indicated that i have a defective sensor. The light is blinking twice. The optics are not blocked so the option two defective sensor.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Does that sound correct?

Contractor's Assistant: Do you plan on doing the work yourself?

If so how do i order a new optics.

Contractor's Assistant: Anything else we should know to help you best?

Started today

Submitted: 11 months ago.Category: Appliance
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Answered in 1 minute by:
8/3/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,253
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

I see you have NOT replied back to me .
Do you still need assistance on your question?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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