Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Oven door is rubbing on self cleaning lever when you try to…

Customer Question
Oven door is rubbing...

Oven door is rubbing on self cleaning lever when you try to shut it, Why?

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

GE Model JB690SF1SS 2 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I don't think so

Submitted: 11 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
8/3/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,245
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

This is normally an issue of when the unit was in a self clean mode some one tried to open the door by forcing the latch.

Lets take the latch lever all the way to the right and once the lever stops to the far right push the lever even farther to bend the lever some.

Then move the lever back to the left and then see if it still rubs on the door .let me know please.

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

I see you have NOT replied back to me .
Do you still need assistance on your question?
If not I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time

This is NOT a free web site.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,245
13,245 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Interrupted self clean YKERS807ss1, oven door won't close,
Interrupted self clean YKERS807ss1, oven door won't close, latch is locked protrudin … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a very old (20+ years) Whirlpool wall microwave oven
I have a very old (20+ years) Whirlpool wall microwave oven combination that I ran the self clean on the oven yesterday. Left if to cool overnight and this morning tried to unlock it and it is stuck i… read more
Master Tech
Master Tech
Whirlpool Master Technician
Vocational, Technical or Trade Scho
13,245 satisfied customers
I have a double oven GE self cleaning oven and unable to get
I have a double oven GE self cleaning oven and unable to get the lever to lock for self cleaning. Model # JKP27G0J3BG Series # VI1004081G. I have searched online and received msj. this model is no lon… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,220 satisfied customers
Lower level door of GE oven locked with door open. Cant
Lower level door of GE oven locked with door open. Cant close or reset what do I do … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Bottom oven door self clean lock lever is in a lock position
Bottom oven door self clean lock lever is in a lock position and the display says locked. Tried cutting power, pressing 9 and 0.for three seconds. Display changes to controls locked, but does not chan… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have recently bought a home with a Kenmore Range, model
I have recently bought a home with a Kenmore Range, model #C880(###) ###-####and want to know how to use self cleaning overn … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
I have a Viking ved 0275. It will not self clean on either
Hi, I have a Viking ved 0275. It will not self clean on either oven. The manual says the oven lite should come on immediately when the selector switch is put on the self clean position. It does not on… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,220 satisfied customers
Ge profile slide in electric range with convection and tru
ge profile slide in electric range with convection and tru temp, proof , self clean was set on convection bake when went out with display reading LOC ON ! unable to clear and door is not locked and ov… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,795 satisfied customers
I have the frigidaire oven model RBE 97N and I am trying to
HI. I have the frigidaire oven model RBE 97N and I am trying to figure out how to take off the top door of the oven so I can clean it. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
I have oven model RBS305PRS00. Yesterday I was going to auto
I have oven model RBS305PRS00. Yesterday I was going to auto clean my oven, I pushed the button, set the time and pushed start. But when I closed the door, it was telling me that the door was still op… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have GE stove, electric, purchased in 2002. last weekend
I have GE stove, electric, purchased in 2002. last weekend I did the over self cleaning and it worked fine, but now when I try to use the over it flashes "clean" and wont preheat. last time this happe… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
My LG Double free standing gas range Model# ***** shuts
My LG Double free standing gas range Model# ***** shuts off when I am trying to self clean. The timer goes from 3:00 to 2:59, stays there for a minute or two and then shuts off. Any ideas? I am follow… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
GE 24'' Freestanding Range, White, JCAP750WMWW This range
GE 24'' Freestanding Range, White, JCAP750WMWW This range is not quite a year old and I have never used the self cleaning function. I tried today and it keeps shutting off .… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a ge glass top self cleaning oven and used the self
I have a ge glass top self cleaning oven and used the self cleaner. After the stove cooled down I opened the stove to wipe it out. I relized that the silver lock mechanism was still engaged out. The s… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Jon Grella: Hey, Jon, heres a GE question for you. Someone
Jon Grella: Hey, Jon, here's a GE question for you. Someone has a double oven Model JKP37G0L1WG from20 years ago that the clock went dead, but the ovens still work fine. She says that it is affecting … read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a GE electric convection built-in wall oven JT912-30"
I have a GE electric convection built-in wall oven JT912-30" single wall oven that has been in use 1 year, 9 mo. Today is the first time I've tried to use the self-cleaning portion of the oven. I used… read more
Appliance Man
Appliance Man
Appliance Tech
9,891 satisfied customers
I cannot get the oven door to latch for self cleaning. The
I cannot get the oven door to latch for self cleaning. The model number is XXXXX MP26 005AD… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I lost the manual for my model s125 convection oven- I need
I lost the manual for my model s125 convection oven- I need to clean it and don't remember how to use the self cleaning feature-… read more
Peter
Peter
Service Manager
High School or GED
559 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x