How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have a 4 year old Cabrio Washer the is leaking water. When

Customer Question

Hi I have a 4 year old Cabrio Washer the is leaking water. When I do a regular load the floor under the machine is wet. Not running water just a big wet spot
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: a 4 year old Cabrio Washer. top loading WTW8600YW
JA: Do you plan on doing the work yourself?
Customer: No we are not skilled enough
JA: Anything else we should know to help you best?
Customer: no. the washer runs fine, just wet on the floor. This just started 2 loads ago.
Submitted: 2 months ago.
Category: Appliance
Expert:  Joel Swenson replied 2 months ago.

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today.

Is the water clear or does it have a brown rusty color to it?