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RE; Kenmore Elite 76033, my top over is locked and i can not…

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RE; Kenmore Elite 76033...

RE; Kenmore Elite 76033, my top over is locked and i can not unlock it. did not clean but cleaning lady must of hit the button, now I can not unlock it.

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

Three or four years

Contractor's Assistant: Do you plan on doing the work yourself?

I just want to know how to unlock it

Contractor's Assistant: Anything else we should know to help you best?

Just how to unlock

Submitted: 11 months ago.Category: Appliance
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Answered in 4 hours by:
8/3/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 11 months ago
Appliance Guru
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Satisfied Customers: 18,712
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Appliance Technician: Appliance Guru, Owner and Technician replied 11 months ago

If the oven door is locked and will not open and the oven is cold try the following things to get the door to open. Note the oven needs to be cold or the thermostat will not open it after a self clean cycle right away.

First try to start a new self clean for about 30 secs and cancel it, often that will trigger the door latch to restart and reopen. If that does not open the door you can cut power to the unit for a full minute and power it back up and see if the door will open. If that does not work on some units you can remove the back and the latch motor is there with a lock rod going to a small hook iby the door. Those style units you can remove the rod and move it manually to open the door. If you do not have that style unit you need to get something flexible like a stiff piece of plastic or metal and slide it in between the door and frame and slide it sideways to hit the latch hook and press it to the left or right and open the door that way manually. Most latch hooks you will slide the piece from right to left pressing the latch hook left to release it...90% are like that, the others are the opposite way depending on make and model.

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