How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

MAytag Bravos washer two months old won't advance from

Customer Question

MAytag Bravos washer two months old won't advance from sensing mode. MVWX655DW1. I've unplugged and nothing changed.
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: I bought it June 25th 2017
JA: Do you plan on doing the work yourself?
Customer: I'd like to if it's something I could do. It may not be.
JA: Anything else we should know to help you best?
Customer: Can you look it up by the model # I typed above?
Submitted: 2 months ago.
Category: Appliance
Expert:  Tyler Z. replied 2 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 2 months ago.

It sounds like your actuator has likely failed but you need to call warranty to have the unit repaired at no charge. Their number is *****

Customer: replied 2 months ago.
Ok thank you
Expert:  Tyler Z. replied 2 months ago.

good luck.