How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Martyn Lloyd Your Own Question
Martyn Lloyd
Martyn Lloyd, Home Appliance Technician
Category: Appliance
Satisfied Customers: 64
Experience:  Owner/Partner at Bargain Box
Type Your Appliance Question Here...
Martyn Lloyd is online now
A new question is answered every 9 seconds

Smelled natural gas sulphuric smell outside from the dryer

Customer Question

Smelled natural gas sulphuric smell outside from the dryer vent at my sons house. Was told it has been doing that since they built the house and installed the dryer, so they are not concerned. Can the smell be ignored or is there a safety issue?
JA: What's the make and model of your dryer? And can you guesstimate how old it is?
Customer: 2012 Samsung steam. She can't look for the model just now as she is working.
JA: Do you plan on doing the work yourself?
Customer: No just want to know if we can ignore or if there is a safety issue.
JA: Anything else we should know to help you best?
Customer: Looks like exhaust obstruction is something we could look at ourselves so would like to know things we can do to address before calling a professional.
Submitted: 2 months ago.
Category: Appliance
Expert:  Martyn Lloyd replied 2 months ago.

If it were my family ?

Get a Plumber/Gasfitter to look at it... no question

Sulfur and rotten egg gas are noxious, Natural Gas is highly combustible and if contained may explode

That it has been ongoing for some time only indicates that no-one has bothered rather than all is OK

Now, before we finish, the Rating System needs you to give a Star Rating in order for the exchange to be finalised, so please give your honest assessment if you feel you had positive outcome.