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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81826
Experience:  9+ years being an appliance technician with factory training.
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I have a Whirlpool french door refrigerator (WRF767SDEM) and

Customer Question

I have a Whirlpool french door refrigerator (WRF767SDEM) and the refrigerator section is warmer than normal. My attempts to adjust the temp have not worked. What can I do?
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: I purchased it 06/16/2016
JA: Do you plan on doing the work yourself?
Customer: I guess so, whatever "work" means. Can you help me to troubleshoot it first?
JA: Anything else we should know to help you best?
Customer: I walked through the appliance guide, the setting in the fridge section said it was 36 degrees which was way off.
Submitted: 2 months ago.
Category: Appliance
Expert:  Tyler Z. replied 2 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 2 months ago.

Unfortunately this unit is well known for having a freon leak. If the refrigerator isn't cooling well and you set it even colder but it won't get colder, it sounds like you have a freon leak that has finally gotten bad enough to affect the temperature. Eventually it will stop making ice once it gets worse. You may want to contact Whirlpool (they own Maytag) at 1.***-***-**** and see if they were willing to help with any repairs since it's just over a year old, at the very least they can tell you who is authorized to work on your appliance. Either way, they will have to check the freon pressure and repair the freon leak I'm sorry to say.

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Expert:  Tyler Z. replied 2 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?