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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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We have power...light is on and clock works but control pad

Customer Question

We have power...light is on and clock works but control pad keys do not work....not any of them
JA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?
Customer: not a few hours but a few minutes
JA: Do you plan on doing the work yourself?
Customer: if we can....I just feel like it is an easy fix
JA: Anything else we should know to help you best?
Customer: micro wave is a GE...about 4 years old....no problems til today when it just wont react.....I thought the cleaning lady pushed something
Submitted: 2 months ago.
Category: Appliance
Expert:  Tyler Z. replied 2 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 2 months ago.

What kind of appliance is this? Do you have a model number?