Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a Samsung French door refrig, model RF24FSEDBSR/AA.

Customer Question
I have a Samsung...

I have a Samsung French door refrig, model RF24FSEDBSR/AA. Took the ice bucket out to defrost the ice maker (which I do about every 3 weeks) but now I can't get the bucket back in. I've tried turning the forks and the wheel on the back of the bucket but no luck. Any ideas?

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

Less than 2 years old. It's actually a warranty replacement that had the exact same problem as this unit, icing up. The model number I gave you is right off the unit. It's a French door, counter depth unit.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, as long as we're only talking about re-inserting the ice bucket.

Contractor's Assistant: Anything else we should know to help you best?

No, if the ice bucket goes back in I'm happy. I've given up on the ice maker icing up problem.

Submitted: 11 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 27 minutes by:
7/31/2017
Appliance Technician: Webb-Guy, Handyman replied 11 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,330
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I see that your question has been sitting for a while are you still needing help with this matter?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I'd like to know where the water inlet solenoid is located
I'd like to know where the water inlet solenoid is located on a Samsung rf24fsedbsr model refrigerator. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,457 satisfied customers
I have been purchasing appliances for years for both my
I have been purchasing appliances for years for both my rental properties and my own home. Years ago I decided that Whirlpool, Maytag & Kenmore are the most reliable with the least repairs. Had the wo… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
We have a Samsung Model RF28HMEDBSR/AA "4-door French door"
We have a Samsung Model RF28HMEDBSR/AA "4-door French door" refrigerator. The "Ice Master" ice maker is stalling out, and I'm unable to pull the ice container out of the ice maker. It moves out about … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a samsung rf23hcedtsr/aa (french door 'fridge.) Ice
I have a samsung rf23hcedtsr/aa (french door 'fridge.) Ice dispenser in door won't eject anything. sounds empty, but I cannot remove the bin to check. I've removed it several times in the past, and we… read more
Greg Pepple
Greg Pepple
5 satisfied customers
I DON'T SEE ANY RATINGS. I HAVE BEEN TOLD KITCHEN AID IS A
I DON'T SEE ANY RATINGS. I HAVE BEEN TOLD KITCHEN AID IS A GOOD ONE. HAVE NOT HEAR ANYTHING ABOUT JENN AIR. WOULD LIKE ABOUT A 24-26 CUBIC FOOT. DO YOU HAVE ANY YOU CAN RECOMMEND SOME WITH EXCELLENT R… read more
Webb-Guy
Webb-Guy
Handyman
3,330 satisfied customers
I have a French door samsung.. model rf28hfed bsr/aa... woke
I have a French door samsung.. model rf28hfed bsr/aa... woke this morning to water dripping out of the water/ice maker compartment. I emptied the ice maker. apparently the temp of the freezer and frid… read more
MRANSWER
MRANSWER
TECHNICIAN
Bachelor\u0027s Degree
6,158 satisfied customers
I have a Samsung RF267ABRS french door refridgerator and I'm
I have a Samsung RF267ABRS french door refridgerator and I'm having ice freeze around the ice bucket making it difficult to remove. One time I had to use a hair dryer. I've replaced the defrost fan, d… read more
MRANSWER
MRANSWER
TECHNICIAN
Bachelor\u0027s Degree
6,158 satisfied customers
I havve GE refrig/freezer and loud noise is coming from freezer
I havve GE refrig/freezer and loud noise is coming from freezer - we think the ice maker, bur we can't get the ice tray out. It is model number TNX22PRCARBB serial number HV929257. There is a layer of… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
My GE ice maker does not dispense ice. It works fine greezing
My GE ice maker does not dispense ice. It works fine greezing the ice and filling the ice container. When I press the cube or crushed button on the front I hear the "normal" sound but no ice is dispen… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Kenmore refrigerator ice maker not dispensing ice.
Kenmore icemaker makes ice, but will not dispense it. It makes a noise like it is trying to work, but can't seem to rotate the device that dispenses it. This is a Kenmore Model # 79551313.001.… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a new samsung french door counter depth refrig that
I have a new samsung french door counter depth refrig that "burps" when the right door is opened. It sounds like the rubber gasket is runbbing on the body of the unit. No one seems to be able to fix t… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
My GE refrigerator model# TFX26CRDA AA is producing ice but
My GE refrigerator model# "TFX26CRDA AA" is producing ice but not dispensing it. All I got is a "clack" sound coming from the ice-maker when pressing the dispensing button. The water dispenser is work… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
We have a Kenmore French doors refrig on top and bottom drawer
We have a Kenmore French doors refrig on top and bottom drawer freezer that was purchased in late 2007. Reecently the freezer compartment is showing frost on the contents and ice on the slide tracks, … read more
MRANSWER
MRANSWER
TECHNICIAN
Bachelor\u0027s Degree
6,158 satisfied customers
We are trying to replace the Ice enclosure in our wide by side
We are trying to replace the Ice enclosure in our wide by side Maytag fridge. (Model # XXXXX). Our problem was that the Ice enclosure had been cracked where the auger comes thru the enclosure. We had … read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have an Model RS267LASH side-by-side refrigerator that is
I have an Model RS267LASH side-by-side refrigerator that is out of warranty. The icemaker has never worked right, and I want to get it fixed. The problem is that the ice never comes out as cubes....ev… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
my icemaker is not sending voltage to the water control selnoid
my icemaker is not sending voltage to the water control selnoid from to freezer unit. how do I check this unit? Les… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
We have a GE side by side refrig with thru the door ice and
We have a GE side by side refrig with thru the door ice and water. the ice maker does not feed ice thru the door though it does churn like it is going to, any suggestions? The model # XXXXX XXXXX… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a GE side by side refrig. with icw & water in the door.
I have a GE side by side refrig. with icw & water in the door. The ice maker will not work The water works but the ic tray will not fill Model #gss25sgre ss… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x