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Ask Nolan Rettig Your Own Question
Nolan Rettig
Nolan Rettig, Home Appliance Technician
Category: Appliance
Satisfied Customers: 224
Experience:  Service Technician at Ralph's Joy of Living
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I put a new handle in my Maytag MGR5765DQW when I hung the

Customer Question

JA: Hi. How can I help?
Customer: I put a new handle in my Maytag MGR5765DQW when I hung the door after the repair the hinge lock seem to be stuck and the door wont close
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: 8 to 10 years
JA: Do you plan on doing the work yourself?
Customer: the work is done the hinge locks seem to be stuck in the unlock position
JA: Anything else we should know to help you best?
Customer: no
Submitted: 2 months ago.
Category: Appliance
Expert:  Nolan Rettig replied 2 months ago.

Hello, My name is ***** ***** I will be assisting you with your issues today. Please give me a minute to review your question.

Expert:  Nolan Rettig replied 2 months ago.

There should be a little clip where that hinges goes into the body of the oven that needs to be pushed back against the hinge, you need to lock it to remove the door and then once it is back in place unlock it so the door can move freely again. Is one of those still pushed up to catch?

Customer: replied 2 months ago.
The little clip as you are calling it will not move from the unlock to the lock position when the door is installed.
Expert:  Nolan Rettig replied 2 months ago.

If you try to push the door a little lower will it move?

Customer: replied 2 months ago.
I got it figured out
Customer: replied 2 months ago.
It just cost me $5.00 I can stand that.
Expert:  Nolan Rettig replied 2 months ago.

So you got it to go back with the door on?