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We bought a washer/dryer from you less than 3 years ago. It…

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We bought a washer/dryer...

We bought a washer/dryer from you less than 3 years ago. It is the stacked type. The washer lights remain on but it will not start. I turned it off by using the breaker. Thoughts/

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

It is a general electric. I do not have the model handy, but it is a top loader and we in use the top locks

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Submitted: 1 year ago.Category: Appliance
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Answered in 5 minutes by:
7/31/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago
Appliance Guru
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Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago

That could be a number of things on a GE stackable unit. Typically that is either a draining issue or a lid lock failure. This unit is complicated to work on so you do have to be very handy with a meter and tools. I would need a complete model number to assist in detail with a repair if you were going to attempt it yourself though.

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