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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My dryer is showing E-63 for the 3rd time in a year. I.ve

Customer Question

My dryer is showing E-63 for the 3rd time in a year. I.ve had it worked on by 2 different repairmen I've cleaned & put in a new lint filter now what??
JA: What's the make and model of your dryer? And can you guesstimate how old it is?
Customer: Electrolux Model # EIED55HIWO
JA: Do you plan on doing the work yourself?
Customer: if I can
JA: Anything else we should know to help you best?
Customer: only that I'm tired of dealing with it
Submitted: 2 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 2 months ago.

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Give me a minute or two to pull up information on this model

Expert:  Whrlp Master Tech replied 2 months ago.

has any one replaced the heating element?

The Error code of E63 is a heating element error code.

Customer: replied 2 months ago.
Expert:  Whrlp Master Tech replied 2 months ago.

ok so then if your still getting an E63 and the heater has been replaced ,either the new heater has failed or you have an issue with the wire harness going to the heating element.

The code says the heater is shorted to ground.

So if it is not the heating element it has to be the wiring from the heater to the control board.

Or the control board is bad and this is a false error.

Do you have a Volt-Ohm meter and know how to use it? to be able to do any component or voltage testing