Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

I am in Monterrey Mexico, my old whirlpool drain pump

Customer Question
Hello JA: Hi. How can I...
Hello
JA: Hi. How can I help?
Customer: I am in Monterrey Mexico
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: my old whirlpool drain pump W10130913 does not work any more and i remove and install a new one W10730972 does not fill water what i can do the repair men say need to bye a new unit card board
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: MWFW9550WL00
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: tanks
Submitted: 3 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
7/31/2017
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 3 months ago
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10,760
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

The drain pump has nothing to do with the washer filling with water.

Do you have a Volt-Ohm meter and know how to use it? to be able to do any component or voltage testing

Ask Your Own Appliance Question
Customer reply replied 3 months ago
I thing so
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 3 months ago

Ok And do you have the Hot and Cold water supply turned on to the washer?

Ask Your Own Appliance Question
Customer reply replied 3 months ago
sorry i can call you i am out side US and if there is a additional charges i can not pay for tanks any way have a nice day
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 3 months ago

I did not send you the phone prompt that is done automatically by the web site NOT I!

Ask Your Own Appliance Question
Customer reply replied 3 months ago
oh yes I check that full open and look for clean filters
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 3 months ago

ok so then when you turn the unit on it should lock the door ,then unlock the door for 5 seconds then bring in COL:D water for 5 seconds then relock the door and start the cycle you have programmed.

Doe the washer lock the door?

Ask Your Own Appliance Question
Customer reply replied 3 months ago
stay in the lock door and does not do anything
I run the diagnostics test and show F20 and F34
Customer reply replied 3 months ago
you can send me the instructions step by step to my E mail***@******.***
the repairman how came to see the washer he change the drain pump W10130913 for new one W10730972
Customer reply replied 3 months ago
Tanks Woody
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 3 months ago

ok you have a faulty door latch /lock switch.

You will need to replace the switch assembly.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

https://www.repairclinic.com/PartDetail/Door-Lock/WPW10253483/1515091?replacedManufacturerPartNumber=8540772?rcaid=1000070

If you have any questions just reply back to me .

Ask Your Own Appliance Question
Appliance Technician: Whrlp Master Tech, Whirlpool Master Technician replied 3 months ago

I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time

Ask Your Own Appliance Question
Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10,760
10,760 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Whrlp Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My Maytag fridge was leaking at the bottom. I took the food
My Maytag fridge was leaking at the bottom. I took the food out, turned off the fridge, used a blow dryer on it and squirted hot water down the drain until I heard it in the drip pan. It is still leak… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We just purchased a whole new set of appliances from
Hi we just purchased a whole new set of appliances from maytag...the fridge is making a whole lot of noise upon starting, like we are all looking at each other and thinking "Wow, this fridge is gonna … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
After a repairman came to look at my bosch, the cycle called
after a repairman came to look at my bosch, the cycle called "eco" went from 1:30 to over 2:00. Not very ecological. Can I change it to a lesser time … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Can i use led light in fridge. Whirpool .not sure on model
can i use led light in fridge JA: What's the make and model of the fridge? And can you guesstimate how old is it? Customer: whirpool .not sure on model year97 JA: Do you plan on doing the work yoursel… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
How do you remove the electronic key pad to use the key to
how do you remove the electronic key pad to use the key to unlock the safe 10 to 13 years old? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have an older Fisher & Paykel machine GW611. The warning
We have an older Fisher & Paykel machine GW611. The warning lights are on but even when we fix the problems it will not reset. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
The water is dispensing on our 2 year old Whirlpool side by
The water is dispensing on our 2 year old Whirlpool side by side refrigerator, and the ice tray is full of frozen ice, but it's not dumping the ice. Is there a rest button? The water in the door is wo… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
My whirlpool dryer won't turn on and the drum is stiff. 110
My whirlpool dryer won't turn on and the drum is stiff … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Whirlpool Goldseries 2015 Sn F44719808 Mod MDT720PADMI.
Whirlpool Goldseries 2015 Sn F44719808 Mod MDT720PADMI. Malfunctioning started yesterday- hear water coming in, silent “clicking “ of cycles , timer works, sensor works, draining works, reset garbage … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have 2 year old GE Adora front load washer that wont spin.
I have 2 year old GE Adora front load washer that wont spin … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a frigidair gallery dishwasher model FGID2466QF5A
I have a frigidair gallery dishwasher model FGID2466QF5A with a error on the panel uo … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
My bosch washing machine dial is showing a key on the LCD
My bosch washing machine dial is showing a key on the LCD but it will not restart … read more
Joel Swenson
Joel Swenson
High School or GED
3,262 satisfied customers
I'm looking for a whirlpool repairman. Purchased in 2012 a
Hi I'm looking for a whirlpool repairman JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model? Customer: Purchased in 2012 a front load JA: Do you plan on doi… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Microwave hood combo MH1160XSQ-4: GET "Close door" message
Microwave hood combo MH1160XSQ-4: GET "Close door" message and will not work. Door is closed and light stays on. Appears control panel on right of door is a bit loose perhaps causing issue? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
What does code 5ab mean on my range. Just now. Maybe. I
i don't know if I want to try till I know what it is… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a customer who owns a Frigidaire affinity Washer Mod
I have a customer who owns a Frigidaire affinity Washer Mod ATF6000ES1 I noticed while monitoring a wash cycle yesterday that the drain cycle runs excessively long and then as soon as the machine comp… read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
We have a maytag fridge which is a few years old but we
Hello - we have a maytag fridge which is a few years old but we can't change the temp in the fridge section and its freezing the stuff stored there....not sure if that is a common problem? … read more
Whrlp Master Tech
Whrlp Master Tech
Whirlpool Master Technician
10,760 satisfied customers
Kenmore elite french door, double bottom freezer drawer,
kenmore elite french door, double bottom freezer drawer, temp is 30=32 degrees, ice maker is cold enough to make ice. Display shows 0 degrees which I take is the setting and not the actual temp. Frig … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x