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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Bosch dryer and the drum seems loose and all my

Customer Question

I have a Bosch dryer and the drum seems loose and all my clothes get caught and come out with black marks. I am pretty handy and have taken off the back and can see the wheels They look fine so what should I look for next.
JA: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?
Customer: its about 10 years old. give me a minute Ill get the model number
JA: Do you plan on doing the work yourself?
Customer: I would like to
JA: Anything else we should know to help you best?
Customer: its either WTMC3321
Submitted: 2 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 2 months ago.

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can you grab the drum and move it up /down and from side to side?

Expert:  Whrlp Master Tech replied 2 months ago.

I see you have NOT replied back to me .
Do you still need assistance on your question?