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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a fridgedair gallery and my ice maker is making a

Customer Question

I have a fridgedair gallery and my ice maker is making a horribly loud noise
JA: What's the make and model? And can you guesstimate how old it is?
Customer: 2 years old where do I see model?
JA: Do you plan on doing the work yourself?
Customer: i jsut want the noise to stop!
JA: Anything else we should know to help you best?
Customer: do you know how to make the noise stop?
Submitted: 2 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 2 months ago.

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

Customer: replied 2 months ago.
jcd-23
Customer: replied 2 months ago.
Is that what you are looking for?
Expert:  Whrlp Master Tech replied 2 months ago.

No the model serial tag should be on the interior fresh food section wall near the top!

Customer: replied 2 months ago.
4a41500804
Expert:  Whrlp Master Tech replied 2 months ago.

That is not it either!

The tag will say Model number and Serial number on the tag itself.

Customer: replied 2 months ago.
FGHC2331PF7
Expert:  Whrlp Master Tech replied 2 months ago.

Thank you!
Give me a minute or two to pull up information on this model

Expert:  Whrlp Master Tech replied 2 months ago.

If you turn the icemaker off does this noise stop?

Customer: replied 2 months ago.
How do I turn it off?
Expert:  Whrlp Master Tech replied 2 months ago.

raise the ice maker bail arm on the right side of the ice maker body!

Customer: replied 2 months ago.
This one doesn't have that bar
Expert:  Whrlp Master Tech replied 2 months ago.

you also have a switch on the right side of the icemaker head that turns the icemaker off .

Ice makers do not normally make noise ,so let`s turn the icemaker off and see if you still have the noise.

Customer: replied 2 months ago.
ok on the left is a switch but it's like it's tripped and won't turn off or on
Expert:  Whrlp Master Tech replied 2 months ago.

it is just a toggle switch just press the switch to the (O) position to turn it off!

And your icemaker should have the bail arm that also turns the icemaker off .

I have several references to the arm in the use and care manual and the parts break down .

Customer: replied 2 months ago.
There is no arm. And if I toggle it, nothing happens
Expert:  Whrlp Master Tech replied 2 months ago.

I suspect that you are actually turning the icemaker off but the noise that your hearing is NOT from the icemaker ,but behind the icemaker

Expert:  Whrlp Master Tech replied 2 months ago.

If you look at the rear wall panel in the freezer do you see any frost or ice on the rear interior freezer wall panel?

Customer: replied 2 months ago.
No frost anywhere. There is a piece of plastic that extends from the back with a liftable arm, I've raised this - nothing. Also I saw instructions to hold the on/off button for 15 seconds - nothing
Customer: replied 2 months ago.
ok, I have to run to a meeting. Am I able to resume his in about an hour?
Expert:  Whrlp Master Tech replied 2 months ago.

Just copy This conversations URL and paste it into your favorites and get back to me when you can!

Expert:  Whrlp Master Tech replied 2 months ago.

I see you have NOT replied back to me .
Do you still need assistance on your question?