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I have a Maytag 3 door fridge/freezer. The freezer is

Customer Question
I have a Maytag...

I have a Maytag 3 door fridge/freezer. The freezer is working fine (although the light no longer comes on) but the fridge is not cooling.

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

I would say no more than 5 years

Contractor's Assistant: Do you plan on doing the work yourself?

If it looks like it might be a minor repair. Otherwise I will have a repair person come tomorrow.

Contractor's Assistant: Anything else we should know to help you best?

No that's it. Everything worked fine until yesterday when we noticed the fridge wasn't cooling and the light didn't come on in the freezer.

Submitted: 11 months ago.Category: Appliance
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Answered in 1 minute by:
7/30/2017
Appliance Technician: Webb-Guy, Handyman replied 11 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,309
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. So the unit is not cooling all together?

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Customer reply replied 11 months ago
No. The freezer is working just fine. It is the refridgerator compartment that isn't cooling.
Customer reply replied 11 months ago
I'm not ready yet for the phone assistance as I am not yet sure this is a problem that I will be able to fix myself. I'd like to learn more about the issue or issues that are creating the problem before I begin a DIY process.
Customer reply replied 11 months ago
Hello. Are you still there?
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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