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Is there frost or ice built up on the coupling that the ice bucket sits on in the door?
Does the bucket not lock down when set in place?
Does the coupling on both the bottom of the bucket and on the door appear to be intact? Can you post pictures?
Please allow me just a few minutes to prepare some information for you, thank you!
Is the end of the shaft on the ice bucket flush with the plastic surrounding it or does it extend below it? It is hard to tell from the picture.
Does it sit down fine but just not lock down? I suspect the mechanism in the bucket was broken when it was forced off.
The locking mechanism in the bucket is broken, the bucket will need to be replaced.
The link below is to the part you will need!
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