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What is wrong when the freezer compartment works, but the…

Customer Question
What is wrong when...

What is wrong when the freezer compartment works, but the refrigerator is not working or getting cool?

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

The make is GE model # GT518DBPWRWW serial # GM534005 and it about 10 years old.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes.

Submitted: 11 months ago.Category: Appliance
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Answered in 5 minutes by:
7/30/2017
Appliance Technician: Kelly, Appliance Technician replied 11 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,692
Experience: Highly accurate diagnostician with over 30 years experience!
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Appliance Technician: Kelly, Appliance Technician replied 11 months ago
  1. Can you hear a fan running in the freezer section?
  2. Can you see any frost on the back wall inside the freezer?
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Appliance Technician: Kelly, Appliance Technician replied 11 months ago

Yes to fan or frost or both?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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