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The model tag is around the opening where the clothes are loaded.
May I please have your model number so I am able to provide you with accurate, model specific information?
Please allow me just a few minutes to prepare some information for you, thank you!
The error code you are seeing means that the water is draining too slow from the machine. The drain pump filter is likely plugged. It will unscrew and pull out for cleaning. The video at the link below will show you how to access it. The pump does not need to be removed, just unscrew the filter once you have access to it.
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Hello, I see this question is still open and I was just following up to see if you require further assistance.