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My new washer whirlpool top load will not progress from wash…

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My new washer whirlpool...

My new washer whirlpool top load will not progress from wash the green light is flashing I put in my tide then my clothes set soil at light wash temp. atwarm center dial at normal left rinse on 1 and presoakis off now what dpo I do

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Brand new first load model wtw5000dw

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 11 months ago.Category: Appliance
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Answered in 19 minutes by:
7/30/2017
Appliance Technician: Webb-Guy, Handyman replied 11 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,334
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Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you.

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Appliance Technician: Webb-Guy, Handyman replied 11 months ago

Here are the instructions for quickly starting the cycle on your new unit. Let me know if you have any questions and or if this does not work.

https://s3.amazonaws.com/sm-backend-production-attachments/09001a50804a4cd5/Quick%20Start%20Guide%20-%20W10783949%20-%20Rev%20A.pdf

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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