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We have a whirlpool sidexside approximately 7 1/2 years old.

Customer Question
We have a whirlpool...

We have a whirlpool sidexside approximately 7 1/2 years old. Last summer the ice maker just stopped working, then in the fall, iy started working again, and now for the last 3 or 4 weeks, it has stoped working again. Any suggestions on what to do?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

The fridge was purchased in early 2009. The model number is *****

Contractor's Assistant: Do you plan on doing the work yourself?

It depends on what has to be done. I have suffered a stroke and have lost a lt of strength on my left side.

Contractor's Assistant: Anything else we should know to help you best?

Not that I know of. Just need to know what I can do to get the ice maker working again. Thanks.

Submitted: 9 months ago.Category: Appliance
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Answered in 5 hours by:
7/30/2017
Appliance Technician: Webb-Guy, Handyman replied 9 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,044
Experience: Maitenance Supervisor
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Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I see that your question has been sitting for a while are you still needing help with this matter?

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Appliance Technician: Webb-Guy, Handyman replied 9 months ago

is the ice maker just not making ice? What about the water does it come out?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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