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I am having trouble getting my replacement water filter to…

Customer Question
I am having trouble...

I am having trouble getting my replacement water filter to install. It won't go all the way in

Contractor's Assistant: How long has this been going on? And how severe is the problem?

Just tried to replace today and I have been unable to

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

The prior filter did not look like it was properly installed either

Submitted: 6 months ago.Category: Appliance
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Answered in 2 hours by:
7/30/2017
Appliance Technician: travis webb,
 replied 6 months ago
travis webb
Category: Appliance
Satisfied Customers: 2,629
Experience: maitenance tech at casto
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I see that your question has been sitting for a while are you still needing help with this matter?

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Customer reply replied 6 months ago
Yea
Appliance Technician: travis webb,
 replied 6 months ago

ok what is the model number to your unit?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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