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SAMSUNG WASHER WF331ANR /AA WILL NOT START DOES IT HAVE FUSE…

Customer Question
SAMSUNG WASHER WF331ANR...

SAMSUNG WASHER WF331ANR /AA WILL NOT START DOES IT HAVE FUSE new control board and door swich replaced

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

Two years and that is model on the door frame WF 331ANR/AA

Contractor's Assistant: Do you plan on doing the work yourself?

HAVE tech

Contractor's Assistant: Anything else we should know to help you best?

Repair man stuck

Submitted: 11 months ago.Category: Appliance
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Answered in 38 minutes by:
7/29/2017
Appliance Technician: Webb-Guy, Handyman replied 11 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,334
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Does the unit come on at all? Is it just not filling with water?

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Customer reply replied 11 months ago
WILL NOT COME ON AT ALL
Customer reply replied 11 months ago
please answer no phone call for additional money
Customer reply replied 11 months ago
waiting on your reply
Customer reply replied 11 months ago
are u going to answer/
Customer reply replied 11 months ago
THIS IS NOT WHAT I SIGNED UP FOR THE ANSWER IS SUPPOSE TO BE GIVENVIA EMAIL NEVER SAID ANYTHING ABOUT CALLING FOR MORE MONEY IF KNOWN I NEVER WOULD HAVE STARTED THIS
Appliance Technician: Webb-Guy, Handyman replied 11 months ago

I apologize for the delay in response. For some reason I was not alerted of your response. I did not send the phone call it is something the site sends it was not from me. Now you said you replaced the control board is this the part you replaced? Also there are no lights no noises no nothing? Have you made sure that the problem is not the outlet its?

http://www.searspartsdirect.com/part-number/DC92-00255A/0026/401.html?modelNumber=WF331ANR/XAA-0004&categoryName=Residential%20Washers&brandName=SAMSUNG

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Customer reply replied 11 months ago
outlet is fine does it have line fuse and location if so
Customer reply replied 11 months ago
also does not light at all no lights no sound
Appliance Technician: Webb-Guy, Handyman replied 11 months ago

it could be your thermistor but I am honestly thinking that your control board that you got may have come defective. Here is the thermistor you can try and test it. It is located behind the drum

http://www.searspartsdirect.com/part-number/DC90-10128H/0026/401.html?modelNumber=WF331ANR/XAA-0004&categoryName=Residential%20Washers&brandName=SAMSUNG

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