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Ice builds up in the Kenmore Freezer in and around the base…

Customer Question
Ice builds up in...

Ice builds up in the Kenmore Freezer in and around the base of the air exchange between the fridge and freezer. This results in water dripping into the fridge. I have thawed the freezer a couple times, but the ice continues to accumulate and then water continues to drip into the fridge.

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

Year manufactured is 2003. Model number 106.73193302

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

The fridge and freezer are not overfilled, so should be plenty of room for good circulation of air. Thin layer of ice build up also on the bottom of freezer.

Submitted: 1 year ago.Category: Appliance
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Answered in 5 minutes by:
7/29/2017
Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,257
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago

This is a very common issue and it means that your defrost drain line has frozen over and will need to be thawed out. This often times happens for no reason at all and is just random. You will need to remove everything out of your freezer including the shelf and the icemaker if you have that option on your unit, and remove the back panel inside the freezer. Use a hair dryer to thaw all the ice out and locate the drain hole. Pour hot water down the drain hole until it's draining properly again. Once it's draining properly blow compressed air down to make sure it's clear. If you don't have compressed air, use a turkey baster to make sure the drain line is clear and draining properly. Cut a solid copper piece of wire about 6 inches long. Wrap it around the defrost heater a couple times just above the drain hole and extend it 2 inches into the defrost drain hole. That will transfer heat into the drain hole when the defrost heater turns on and will prevent the defrost drain line from freezing over in the future.

Also, if you didn't want to use a copper wire, there is an actual kit made which you can wrap around the heater if you wanted to buy the actual kit to perform this task.

CLICK HERE for kit

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Appliance Technician: Tyler Z., Appliance Doc replied 1 year ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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