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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My whirlpool side by side (2006) has started making a

Customer Question

my whirlpool side by side (2006) has started making a knocking noise.
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: Purchased new 7-15-06. Model ED5GHXM011
JA: Do you plan on doing the work yourself?
Customer: Depends on the work
JA: Anything else we should know to help you best?
Customer: The knocking sound only last 1 to 2 seconds each time. It did it 3times between 4:00 and 6:00 AM this morning. knock knock knock.
Submitted: 2 months ago.
Category: Appliance
Expert:  Joel Swenson replied 2 months ago.

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today.

Can you tell me if the noise is coming from the back of the refrigerator and does it sound like a fan blade hitting something or more of a thump and clattering noise, thanks.