Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Dysondc39, beater bar will not turn, good belt clean bar…

Customer Question
beater bar will not...

beater bar will not turn

Contractor's Assistant: Do you plan on doing the work yourself?

Good belt clean bar clean machine

Contractor's Assistant: Anything else we should know to help you best?

Machine has good suction bar will not turn

Submitted: 11 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 hours by:
7/29/2017
Appliance Technician: Webb-Guy, Handyman replied 11 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,323
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I see that your question has been sitting for a while are you still needing help with this matter?

Ask Your Own Appliance Question
Customer reply replied 11 months ago
Went on line followed every bit of advice from Dyson.
Beater bar still only turns when actually running it across the floor
Does not turn on its own
Even when turbo button is engaged
Appliance Technician: Webb-Guy, Handyman replied 11 months ago

so it sounds like your machine is actually defective. Are you still under warranty for your model?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Kenmore Whispertone vacumn and it is blowing out instead
I have a Kenmore Whispertone vacumn and it is blowing out instead of sucking up the dirt. I have replaced the bag. I have checked the belt and it is okay. Have any idea what could be the problem?… read more
RUSS
RUSS
Vocational, Technical or Trade Scho
1,824 satisfied customers
We have a Kenmore cannister vacuum, model # XXXXX and
We have a Kenmore cannister vacuum, model # XXXXX and it has poor to no suction. We checked the hose, cleaned both filters and still poor suction. We also replaced the bag. The red light is still on. … read more
Charles
Charles
Owner
FCC Communication License
738 satisfied customers
I ahev a problem with a vacuum cleaner 11635922/23 the beater
I ahev a problem with a vacuum cleaner 11635922/23 the beater works and I have cleaned out the chute behing them but the bag does not baloon out and the suction does not seem to be drawing… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
I am changing the belt on my Bissell 3760-2 and when I put
I am changing the belt on my Bissell 3760-2 and when I put the brush back in it won't rotate...please advise… read more
kingcobra80
kingcobra80
Fitness Repair Expert
High School or GED
794 satisfied customers
The brush is not spinning and the belt appears to be attached
The brush is not spinning and the belt appears to be attached on my Dyson vaccum cleaner model dc 14.… read more
kingcobra80
kingcobra80
Fitness Repair Expert
High School or GED
794 satisfied customers
I purchased my DC 14 vacumn cleaner at Costco, store #95, in
I purchased my DC 14 vacumn cleaner at Costco, store #95, in Tacoma WA, 12/20/07, I really love the machine - I'm having a problem with it, however, and am hoping for guidance. There was a grinding no… read more
kingcobra80
kingcobra80
Fitness Repair Expert
High School or GED
794 satisfied customers
Just purchased a windtunnel uh70085 several weeks ago (pet
Just purchased a windtunnel uh70085 several weeks ago (pet cyclonic). Was working fine, but no suction now. Noticed it first when trying to use the hand tools, then tried vacuuming the floor. The beat… read more
kingcobra80
kingcobra80
Fitness Repair Expert
High School or GED
794 satisfied customers
I have a Dyson model DC07 full kit that has worked wonderfully
I have a Dyson model DC07 full kit that has worked wonderfully for three years. Yesterday I removed the skid plate/beater bar cover from the bottom of the vacuum and used scissors to cut away all the … read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
Vacuum suction is poor from the wand. Beaterbar wont turn.
Vacuum suction is poor from the wand. Beaterbar won't turn. Change filter light and check beater bar is on. I removed the beaterbar and cleaned it but still no action. Have had 6 months. Suggestion… read more
Rob
Rob
Vocational, Technical or Trade Scho
420 satisfied customers
My Hoover Windtunnel beater bar is not turning. I replaced
My Hoover Windtunnel beater bar is not turning. I replaced the belt, thinking it had stretched, but that is not the problem. New belt, bar still isn't turning. Then I noticed the "on-off" indicator fo… read more
Neilwill
Neilwill
Appliance Manager
High School or GED
1,269 satisfied customers
Dear Dyson tech, I just tried to send a question and am
Dear Dyson tech, I just tried to send a question and am not sure it reached you because of a faulty password. My wife has a Dyson DC07 "purple" vacuum especially for households with pets. Anyway, she … read more
Rob
Rob
Vocational, Technical or Trade Scho
420 satisfied customers
i got a dysonabsolute for christmas. i used it once. something
i got a dysonabsolute for christmas. i used it once. something got caught in the beater bar. i removed the obstruction successfully, but now the beater bar doesn't turn.… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
I have a Dyson DC14 Complete vacuum cleanear - the belt is
I have a Dyson 'DC14 Complete' vacuum cleanear - the belt is not turning the beater bar. what's the problem?… read more
John
John
restaurant equipment technician
Associate Degree
2,103 satisfied customers
My Dyson Ball Vacuums beater bar doesnt turn and ther
My Dyson Ball Vacuum's beater bar doesn't turn and there is no suction. The suction is great from the handheld. It's only been used a few times.… read more
Rob
Rob
Vocational, Technical or Trade Scho
420 satisfied customers
My Dyson DC-17s beater brush is not turning. The belt is fine
My Dyson DC-17's beater brush is not turning. The belt is fine and there is plenty of suction but when the handle is lowered no beater brush. Can you give me an idea of what to look for, what may have… read more
Bob Schauer
Bob Schauer
Retired
Vocational, Technical or Trade Scho
266 satisfied customers
The beater brush bar seems to be stuck. It will not turn,
The beater brush bar seems to be stuck. It will not turn, so when the motor side turns, it heats up and breaks the belt. How do I get the bar to turn again?… read more
Rob
Rob
Vocational, Technical or Trade Scho
420 satisfied customers
My Dyson DC17 has lost 95% of its suction. I cleaned the filter
My Dyson DC17 has lost 95% of its suction. I cleaned the filter and canister and checked for clogs near the beater bar and the back hose. Help!… read more
Rob
Rob
Vocational, Technical or Trade Scho
420 satisfied customers
I HAVE A BISSELL SWEEPER MOD. 5990, THE VACUME WORKS BUT THE
I HAVE A BISSELL SWEEPER MOD. 5990, THE VACUME WORKS BUT THE BEATER BAR DOES NOT GO AROUND. THE BELT IS GOOD.… read more
The Famous Forry
The Famous Forry
High School or GED
615 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x