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My whirlpool duet washing machine stops in cycle and flashes…

Customer Question
My whirlpool duet washing...

My whirlpool duet washing machine stops in cycle and flashes E1 and F8??

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Possibly 5

Contractor's Assistant: Do you plan on doing the work yourself?

Work? thought you would advise me on what button to push as it is totally digital, it has a beeping sound with flashing numbers

Contractor's Assistant: Anything else we should know to help you best?

The door is locked and will not open. door locked indicator is on and it is red ahd the start "button " is on as well

Submitted: 11 months ago.Category: Appliance
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Answered in 5 minutes by:
7/29/2017
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,379
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

So this error means that the washer didn't fill up with water quick enough. The unit will go into flood mode and it will just keep draining for 15 minutes in case it is flooding and the sensor isn't reading properly. Just leave the unit plugged in for 15 minutes and let it finish draining. The error will reset and you can use the washer again. Just make sure you have good water pressure going to the washer on both hot and cold water lines and if that all checks good and the error comes back, you'd need to replace the electronic water valve inside the washer because it's restricting the water flow for some reason.

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Customer reply replied 11 months ago
this was not very useful as the washer never filled with water, lights flashed . found my manual and did troubleshooting. untangled the connection and somehow the water got turned off by house guests, Please cancel my fee of $31.00 Didn't know it was being charged. Interesting web site you have as it mis represents your services. Thank you for handing my request to discontinue this service which I did not want.
Appliance Technician: Tyler Z., Appliance Doc replied 11 months ago

I told you that this was exactly your problem and water wasn't coming in to the washer quick enough. Unplugging your washer didn't reset the problem. Leaving the washer along long enough is what resets the timer. It takes 15-30 minutes of leaving it along and it resets which is exactly what I told you before. Sure, maybe you unplugged the washer right around when the timer was ending so it seemed like that did something, but what I told you was 100% accurate.

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