Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My Air range top does not stop sparking sometimes after one…

Customer Question
My Jen Air range...

My Jen Air range top does not stop sparking sometimes after one of the burners ignites.

Contractor's Assistant: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?

1999 installation model CVGX2423B

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I am an electrical engineer by education and have been designing industrial controls for 50 years.

Submitted: 11 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
7/28/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,197
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Does this happen to one specific burner or just any one of them when ever it wants to?

Ask Your Own Appliance Question
Customer reply replied 11 months ago
It happens most of the time on one and sometimes on another but never on the other two burners.
Customer reply replied 11 months ago
When should I expect a response?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

ok if it happens on just one ,make sure that the burner body is clean ,the sparking should stop once the flame has lite and the spark system uses the carbon in the flame as a path to ground.

if it can not see that path to ground it will not stop sparking.

also is the outlet that this unit is plugged into is it properly polarized and grounded?

Ask Your Own Appliance Question
Customer reply replied 11 months ago
I have cleaned the burner bodies and if the outlet was the problem would not it be happening on all four burners?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

not always if it is the outlet.

due to the fact that on a 120 volt outlet it also uses the Neutral line as a path to ground also .

Ask Your Own Appliance Question
Customer reply replied 11 months ago
I will check it but am 99.9% sure that is not the problem. I know that neutral and ground are bonded in the power distribution panel so there can be a volt or so difference between the two depending upon the wire size, length, and current level.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

The only thing it could be in the unit is possibly a loose ground connection or a spark module.

NORMALLY if it is a spark module issue all burners will spark lite and not stops sparking or it will not spark at all.

But if you have this issue with just one or two burners and not every burner after the flame is lite it is a grounding issue.

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

if you have a soft wire bristle brush brush the igniter tip and the burner bodies next to the igniter.

And of course make sure you do not have a fan or a window open that would be blowing the flame away from the igniter tip .

Ask Your Own Appliance Question
Customer reply replied 11 months ago
OK, I will check grounding for each unit.
Customer reply replied 11 months ago
No fan, no window, and have cleaned around both igniter tips already. I understand proving flame via carbon in flame after ignition as I have designed industrial burners up to 16 MBTU utilizing flame rods prof of ignition.
Customer reply replied 11 months ago
Going to work on it some more now.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

ok good luck if you need any parts information just reply back to me!

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 11 months ago

I see you have NOT replied back to me .
Do you still need assistance on your question?
If not I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,197
13,197 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Thermador professional cooktop. At times a burner
I have a Thermador professional cooktop. At times a burner would continue clicking/sparking after ignited for several seconds or I would have to turn on and off a few times. Today one burner kept clic… read more
Ray
Ray
Appliance Repair Technician
High School or GED
414 satisfied customers
My jenn-air top model cvgx2423b one burner dose not ignite i
my jenn-air cook top model cvgx2423b one burner dose not ignite i got a new igniter and it still dose not ignite … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
WHIRLPOOL/GS475LEMS2 SHUTS DOWN DURING BAKE OR BROIL. Ohmic
WHIRLPOOL/GS475LEMS2 SHUTS DOWN DURING BAKE OR BROIL. Ohmic values and voltages of the Direct Spark Ignition Control, Gas Distribution Valve and Oven Sensor are with-in prescribed parameter. After 3 t… read more
Master Tech
Master Tech
Whirlpool Master Technician
13,197 satisfied customers
Jenn-air cooktop model cvgx2423b. Back 2 burners cotinue
Jenn-air cooktop model cvgx2423b . Back 2 burners cotinue clicking even after their ignited. I have replaced the spark module and check deliver individual spark things on top of each burner control. I… read more
Master Tech
Master Tech
Whirlpool Master Technician
13,197 satisfied customers
hi i have a jen air cook top and ive just replaced the spark
hi i have a jen air cook top and ive just replaced the spark ignators and the main re igniter and the burners all work and lite as they should but the igniters never go off stays igniting at all posit… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My Jenn-Air JGS8850ADW 30" Slide-In Range is having some issues
My Jenn-Air JGS8850ADW 30" Slide-In Range is having some issues with the Spark Igniters. When we turn on the gas for the cooktop, they will not stop sparking after the flame has started and the contro… read more
Master Tech
Master Tech
Whirlpool Master Technician
13,197 satisfied customers
On my Jen Air Model JGS8850ADS gas range - the electronic ignition
On my Jen Air Model JGS8850ADS gas range - the electronic ignition for at least one of the burners does not work. I can turn all four burners on - they will ignite, but continue to spark, which is ann… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
My viking range igniter will continue clicking, ad nauseum,
My viking range igniter will continue clicking, ad nauseum, after the burner is lit. How do I repair this without calling a repairman? Thank you.… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a black 4 burner Jenn Air downdraft gas cooktop installed
I have a black 4 burner Jenn Air downdraft gas cooktop installed in 2002. 2 of 4 burners, when used, have the igniter clicking non-stop. Technicians have told me they can't be repaired. Can you recomm… read more
Neilwill
Neilwill
Appliance Manager
High School or GED
1,269 satisfied customers
I have a jenn air gas cook top that the ignitors keep sparking
I have a jenn air gas cook top that the ignitors keep sparking after the burners are working. What woul cause this and how can I stop it?… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
amana #ags760 gas range. stove top igniter clicks but does
amana #ags760 gas range. stove top igniter clicks but does not lite burner. it seems to try to ignite wrong burner sometimes.… read more
S.E.Thomas
S.E.Thomas
owner of s.e.thomas appliance
Vocational, Technical or Trade Scho
787 satisfied customers
I have a 5 burner Dacor gas cooktop. It is about 20 years old.
I have a 5 burner Dacor gas cooktop. It is about 20 years old. While using one or burners, the electric igniters on the other burners will spark even though the controls for those burners are in the o… read more
S.E.Thomas
S.E.Thomas
owner of s.e.thomas appliance
Vocational, Technical or Trade Scho
787 satisfied customers
My Creda cooktop also clicking when gas is on and off. Now,
My Creda cooktop also clicking when gas is on and off. Now, two burners are doing the same. If I need a new control unit, are they avail and what will it cost? House was built in 1986 and I suspect th… read more
Neilwill
Neilwill
Appliance Manager
High School or GED
1,269 satisfied customers
We just installed a new Viking Gas Cooktop (Designer Series
We just installed a new Viking Gas Cooktop (Designer Series 36" DGSU1605BSS 36"). When we turn the knobs on to ignite there is a clicking sound that won't stop after igniting--the only way it stops if… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
GE gas cook top mod. jgp933 igniters start sparking when cook
GE gas cook top mod. jgp933 igniters start sparking when cook top is turned off. What needs to be done to correct this?… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
My Jen-air Gas cook top model # XXXXX Serial Number(NNN) NNN-NNNNJ
My Jen-air Gas cook top model # XXXXX Serial Number(NNN) NNN-NNNNJ has been sparking at the igniter module while the stove is shut off. I have to unplug the Elec. ignition to stop it. While it is in o… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
We have a Jenn Air (about 3 years Old) CVGX2423B stove top.
We have a Jenn Air (about 3 years Old) CVGX2423B stove top. When we go to turn on the burner, the auto spark clickes until enough gas has made it to the burner. Sometimes it seems the spark is not qui… read more
master appliance tech
master appliance tech
Owner / Operator
High School or GED
1,787 satisfied customers
34 gas downdraft cooktop. The ignition sparks wont stop after
34" gas downdraft cooktop. The ignition sparks won't stop after the burner lights. All the electronics have been replaced. The gas opening at the bottom of each burner have been cleaned. The polarity … read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x