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My dishwasher wont start altho the lights come on when I set…

Customer Question
My dishwasher wont start...

My dishwasher wont start altho the lights come on when I set it.

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

KitchenAid Model # KDTE334DSS Serial # F43519853

Contractor's Assistant: Do you plan on doing the work yourself?

I was hoping it is something simple. The Cancel sign came on a lot

Contractor's Assistant: Anything else we should know to help you best?

No, I don't think so, I think it probably got messed up because of wrong sorry buttons being pushed.

Submitted: 11 months ago.Category: Appliance
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Answered in 5 minutes by:
7/28/2017
Appliance Technician: AppTech8579, Home Appliance Technician replied 11 months ago
AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,774
Experience: worked on appliances for around 15 years
Verified

Hello and welcome to Just Answer. Please allow me a few moments to review your question.

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Appliance Technician: AppTech8579, Home Appliance Technician replied 11 months ago

What happens when you press the start button?

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Customer reply replied 11 months ago
the pro wash button, heat button and start light up, I close quickly and I can see the blue cancel button come on and nothing happenes
Appliance Technician: AppTech8579, Home Appliance Technician replied 11 months ago

Try and reset the board:

Press High Temp, Heated dry, High Temp, Heated Dry, High Temp, Heated Dry, High Temp

All lights will go solid and when they do press cancel.

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Customer reply replied 11 months ago
Call me
Appliance Technician: AppTech8579, Home Appliance Technician replied 11 months ago

Im sorry as I do not have access to a phone.

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Customer reply replied 11 months ago
Ok the cancel button is on
Appliance Technician: AppTech8579, Home Appliance Technician replied 11 months ago

The start/cancel light if flashing?

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Customer reply replied 11 months ago
No buttons were pushed except heat dry and high temp, right then when they were both on I pressed cancel, that light on then closed dish washer
Customer reply replied 11 months ago
was that right?
Customer reply replied 11 months ago
Cancel lite still on
Appliance Technician: AppTech8579, Home Appliance Technician replied 11 months ago

you need to simultaneously press them like I have instructed. When ALL lights go solid then press cancel.

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Customer reply replied 11 months ago
have to leave now to pick up husband.
Appliance Technician: AppTech8579, Home Appliance Technician replied 11 months ago

Okay, post back here when you can.

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Customer reply replied 11 months ago
Ok
Appliance Technician: AppTech8579, Home Appliance Technician replied 11 months ago

I'll be waiting.

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