Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.
I'm not sure what you're trying to say exactly. "I did the automatic diagnostic an then one light came on" What one light came on?
OK and then you press start and all the lights flash correct? That's what is supposed to happen. Next, turn the knob one click clockwise. What set of lights appear then?
That means there is no error code stored. So if your washer isn't working properly and you're not getting an error code, you need to replace the main control board in your control panel
Unfortunately that sounds like your control board is just going bad as well base don the symptoms. Either way, the board is part number W10685236 and it's about $200 if you wanted to replace it.
I'm not sure what to say. Based on the fact you're not pulling up an error code either the board came bad or your not doing it right.
ok good luck.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?