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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82004
Experience:  9+ years being an appliance technician with factory training.
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My ice maker augur keeps turning unless I lock control

Customer Question

My ice maker augur keeps turning unless I lock control panel
JA: What's the make and model? And can you guesstimate how old it is?
Customer: Frigidaire model plhs269zdbc
JA: Do you plan on doing the work yourself?
Customer: I replaced circuit board 38 and still same
JA: Anything else we should know to help you best?
Customer: I'm doing work
Submitted: 2 months ago.
Category: Appliance
Expert:  Tyler Z. replied 2 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 2 months ago.

If the unit stops turning the auger when you lock the control panel, it means that your ice actuator pad which you push your glass on has failed and is sending a signal that you are pushing on the ice paddle even though you're not. You'll need to order and replace the ice actuator pad to fix the issue so below is a link to the part.

CLICK HERE for ice actuator pad

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Expert:  Tyler Z. replied 2 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?