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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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MY GE washing machine is less than 1 year old. With the top

Customer Question

MY GE washing machine is less than 1 year old. With the top up and nothing in the washer, it just started to run. NOne of the controls or lights seem to work on the panel to shut it off. I have unplugged it hoping to reset but it is still running. Could this have something to do with the interior washing drum being off center. I had washed some sheets and towels.
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: Less than 1 year. MOdel GTW460ASJ4WW
JA: Do you plan on doing the work yourself?
Customer: Not unless it is simple. I am not a mechanic.
JA: Anything else we should know to help you best?
Customer: Can't I just push a reset button:)
Submitted: 2 months ago.
Category: Appliance
Expert:  AppTech8579 replied 2 months ago.

Hello and welcome to Just Answer. Please allow me a few moments to review your question.

Expert:  AppTech8579 replied 2 months ago.

How long did you leave it unplugged?