How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

MY GE washing machine is less than 1 year old. With the top

Customer Question

MY GE washing machine is less than 1 year old. With the top up and nothing in the washer, it just started to run. NOne of the controls or lights seem to work on the panel to shut it off. I have unplugged it hoping to reset but it is still running. Could this have something to do with the interior washing drum being off center. I had washed some sheets and towels.
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: Less than 1 year. MOdel GTW460ASJ4WW
JA: Do you plan on doing the work yourself?
Customer: Not unless it is simple. I am not a mechanic.
JA: Anything else we should know to help you best?
Customer: Can't I just push a reset button:)
Submitted: 2 months ago.
Category: Appliance
Expert:  AppTech8579 replied 2 months ago.

Hello and welcome to Just Answer. Please allow me a few moments to review your question.

Expert:  AppTech8579 replied 2 months ago.

How long did you leave it unplugged?