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Is the ice all along the bottom back panel at the bottom more?
Are the door seals sealing tight all the way around, no gaps at all?
Can you take a wider shot of the inside of the unit?
OK great you have a defrost drain line issue. Can you remove the panel on the top there to get to the drain and clear it out?
Do you have the model number off the unit and does that one have a defrost drain heater?
Are you sure the drain is clear and drains water fast?
What does the evaporator look like is it defrosting properly?
If it is defrosting completely and there is no ice on it are the door seals good and tight all around?