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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I saw all of Bob L.responses to the problem of ice cubes

Customer Question

I saw all of Bob L.responses to the problem of ice cubes always freezing in the bin and my freezer is already at zero degrees and the flapper door is always closed and the freezer is not overloaded. i have a brand new GE monogram fridge and they freeze together every time. the ice cubes do not come thru the door though and we don't open the freezer more than 6 or 7 times a day and only for very brief time
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: almost 4 years old but doing this since day 1 ZIS480NXC
JA: Do you plan on doing the work yourself?
Customer: if i can
JA: Anything else we should know to help you best?
Customer: no that's the only problem but a very annoying one
Submitted: 2 months ago.
Category: Appliance
Customer: replied 2 months ago.
by the way, the comment above about the ice not not coming thru the door is only because the door does not have any opening for them to come thru the door
Expert:  Appliance Guru replied 2 months ago.

One moment while I get some information for you!

Customer: replied 2 months ago.
do you have the information?
Customer: replied 2 months ago.
I paid my CA$49 yesterday and no response!! what is going on??