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Top ice maker not making ice. RFG298HDRS. The ice maker is

Top ice maker not making...
Top ice maker not making ice
JA: What's the make and model? And can you guesstimate how old it is?
Customer: RFG298HDRS
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: The ice maker is turning when you try to get a glass of ice but no ice
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Answered in 5 minutes by:
7/24/2017
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 83,343
Experience: 9+ years being an appliance technician with factory training.
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To be clear, is the unit not making ice, or is it not dispensing ice out the door? Those are 2 different things.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 83,343
Experience: 9+ years being an appliance technician with factory training.
Verified
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Customer reply replied 4 months ago
not making ice at all. I tried to reset the ice maker but still no ice. When i put a glass on he door i can hear the icemaker turning but no ice
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Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 83,343
83,343 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

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