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Top ice maker not making ice. RFG298HDRS. The ice maker is…

Top ice maker not...

Top ice maker not making ice

Contractor's Assistant: What's the make and model? And can you guesstimate how old it is?

RFG298HDRS

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

The ice maker is turning when you try to get a glass of ice but no ice

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Answered in 5 minutes by:
7/24/2017
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,431
Experience: 9+ years being an appliance technician with factory training.
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To be clear, is the unit not making ice, or is it not dispensing ice out the door? Those are 2 different things.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,431
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
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Customer reply replied 11 months ago
not making ice at all. I tried to reset the ice maker but still no ice. When i put a glass on he door i can hear the icemaker turning but no ice
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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