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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10567
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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Travel trailer was plugged into a 220 and burned up the

Customer Question

travel trailer was plugged into a 220 and burned up the converter. Now refrigerator on works on gas not electric.
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: Model number N611RT Norcold camper was bought new in 2011
JA: Do you plan on doing the work yourself?
Customer: If we can yes
JA: Anything else we should know to help you best?
Customer: we just need a direction to go in
Submitted: 3 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 3 months ago.

Hello from Just Answer and the Appliance Category
I`m sorry to hear that your having issues!
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 37 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

I would assume that you have fried the electronic control board that is why it will not work on Electric .

Customer: replied 3 months ago.
that is what we think is this something we can do ourself and were can we get the part?
Customer: replied 3 months ago.
no we are not working on it right now we need to know were and what part and if we can do it our self
Expert:  Whrlp Master Tech replied 3 months ago.

your best bet is to have an RV servicer work on it .

And you should be able to get replacement parts at the nearest Camping world outlet ,they may have to order it because the RV have refrigerators from many manufactures .

Customer: replied 3 months ago.
thanks alot
Expert:  Whrlp Master Tech replied 3 months ago.

What is the unit serial number and I can at least get you a part number?

Expert:  Whrlp Master Tech replied 3 months ago.

for that model I show

part number

###-##-#### KIT-POWER BOARD (SERIAL #(###) ###-####& BELOW)

628661 POWER BOARD (SERIAL #(###) ###-####& ABOVE)

Expert:  Whrlp Master Tech replied 3 months ago.

Also here is a part manual so you have it .

https://www.manualslib.com/manual/327964/Norcold-N610.html?page=7#manual

If you need me again for any other issues you can request me Whrlp Master Tech.

And Even after you rate me Today if you have a question just reply back to me,
I will still assist you, no extra charges .
But rating me is the ONLY way I get paid for my time.

Expert:  Whrlp Master Tech replied 3 months ago.

Did you get my last replies to you about the part numbers and the manual ?

Expert:  Whrlp Master Tech replied 2 months ago.

I see you have NOT replied back to me .
Do you still need assistance on your question?
If not I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time